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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Location Great location because it was walking distance to restaurants.
meh Hotel was pretty decent for what we were looking for.We were just overnighting there before a flight. The main thing we found was that the morning staff didn't know how do use the computer system they had properly and they didn't have any coffee available till later. also when I booked it said complimentary hot breakfast I assumed that was more than instant oatmeal and some apples and bananas. bed was comfortable enough but the room was noisy, anyone showering in other rooms I could hear while trying to sleep. but it was... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we couldn't provided you with the correct information regarding the shuttle service, and that my staff was unable to provide you with helpful service overall. In response to your review, I will be meeting with my team to review our procedures and policies to ensure that your experience is not repeated. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extend... read more
Reasonable stay at a reasonable price The bedside light didn't work and stove top was visibly broke. However, the water was as hot as you could want and the room was clean. The bed was very firm.
Business response:
Daniel - Thank you for taking the time to write a review of your stay. We are very sorry to hear that you experienced maintenance issues during your stay; however, we are glad that you enjoyed your clean room. We will have our maintenance engineer address the issues in your room. Thank you again for your feedback. We hope to see you again soon.
Convenient to O'Hare Eric at the front desk was very helpful. Shuttle to airport was right on time.
NOISY! well we checked in to the hotel it was clean and nice but they have a full size fridge and it was noisy, i could not sleep i had to disconect it.
4/5, A good hotel, especially for the price Everything about the hotel was fine, except multiple times I had to go and ask for replacement towels 1 or 2 at a time, I could never get enough for my 7 day stay - twice they had no face towels at all, but everything else about the hotel was quite nice. I would certainly stay here again.
They could of provided a better breakfast Was not bad for the value, I would stay again close to my sister condo. Plus convenient to O'Hare
Business response:
Thank you for posting such a nice review. I truly appreciate your comments regarding the location and value. We do appreciate your feedback about our grab-and-go breakfast, as it will be useful to us as we continually work to improve our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,309 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.