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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Hotel! Bad Shuttle service. I have stayed for one night. Everything is perfect except the shuttle service. When I called the shuttle, it said that I need to wait for 15 minutes. But after 20 minutes I called back, there was nobody answer the phone. After I keep calling, the driver finally answered and told me that the next shuttle is 9.15, which means I need to wait another 30 minutes. Disappointed.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for your experience with our shuttle service. Still, we are happy to know that we were able to provide you with a comfortable stay overall. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Nice surprise It was a great stay. Staff at front desk checked me in earlier as i arrived before 2pm. I paid a little too much $144+taxes, but it was last minute booking. Room is big with fridge and stove in a small kitchenette. I was pleasantly surprised.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased our spacious rooms and fully equipped kitchens. I am thrilled we were able to exceed your expectations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
空港から10～15分ほどのホテル ホテル自体はOKですね、ビジネス利用でしたが広さも十分で。スタンダードなアメリカホテルです。 時間があれば近くの公園を朝散歩したかったですね。 但しシャトルバスの乗り場ですが、分かりづらいかなと。 第1~3ターミナルを出て向かい側のヒルトンの車寄せが乗り場です。皆さんご注意を。 逃しますと、激長タクシー待ち行列で30分待ちます。その際はターミナル1でタクシーをキャッチすれば比較的短時間で済むかなと。
It was good. Staff was very helpful. Would have liked a tech room for printing documents.
Business response:
The team and I appreciate your pleasant remarks. I'm so pleased to hear that our staff was very helpful, and that our location was convenient for your needs. I’m thrilled we were able to provide you with a pleasant stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Moron front desk The desk clerk was a complete a hole. M/I, twenties
IGNORANT CLERK THE CHECK IN CLERK WAS A REAL CLOWN, ABSOLUTELY NO HELP, VERY IGNORANT.
Sevice Not Included Everything was adequate and clean. For the price it was good. However, I missed the service provided at the name brand hotels. This was an extended stay hotel with refigerator , stove top and sink but had there was nothing in the cubbords. Asked the front desk for a few things (coffee pot, cups and glasses) before I went out. Returned three hours latter and nothing was in the room. Called the front desk and they said it was there and for me to pick it up. No exercise facility or breakfast room.
family stay Beautiful room. Excellent customer service and it was very nice.
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.