This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Not bad... I was quite satisfied with my stay. The room was clean and comfortable, the staff was very helpful. Some disadvantages...free "breakfast" was basically a basket of muffins, another of granola bars, and some coffee. Also, shuttle leaves on the hour (if you reserve) not in between, and they will leave you if you're not on the curb waiting-trust me. They did call a free cab for me but I still got to the airport later than I wanted to. Also, my toilet wouldn't stop running. I told them, but no one ever came to fix it.... read more
It was a good price... The room was average.... Overall service was nice
Staff very complacent. Told them a guest left a bag of dirty diapers in the hallway and instead of removing it, just confirmed it wasn't the guests property to which it was in front of. Check in desk was slow and seemed annoyed; employees sit out of sight and only come to the front when there is a guest (after some wait). room needs remodeled but is functioning. Room was missing a pan and other items listed as being available in the kitchenette, luckily I had brought my own. Overall: not bad for the price but not somewhere I... read more
A good recommended stay. It was a pleasantshort stay and the manager Eric at the front desk was very courteous and helpful.The room itself was more than I expexted from it having its own mini kitchen and I like how they give you cooking utensil options. The view of the park was a nice commodity as well.
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear you had a great stay. I’m glad you enjoyed our fully equipped kitchens and our convenient location. I truly appreciate your comments about our helpful staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Very Pleased I stayed at this hotel for one night, I was not at the hotel long, but it was comfortable and clean. I would recommend this hotel to anyone. The front desk staff was very friendly and courteous.
Business response:
Thank you so much for sharing your experience with us. It's great to hear that we were able to provide you with a clean and comfortable stay with great customer service. I’m thrilled you would recommend our hotel to others. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
It may be good for long stay or a one night stay. Not for road warriors as this place doesn't have any fitness room or swimming pool. It may be good for just one night stay if you don't get room in any other decent hotels. This property is meant to be for extended stay. Breakfast is minimal but coffee was good.
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,274 reviews.
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.