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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice place to stay but parking fee too much Parking fee was unexpected
Business response:
Derrick, thank you for being our guest at the Extended Stay America and for your perfect rating. We are so glad to know you had a fantastic stay. However, we regret that our parking fee came to you like a sudden surprise. We look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Hotel Management
Great staff and hard working attitude. Very clean and very professional
Business response:
It is nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
You get what you pay for. Room and Hotel has a bad smell.
Business response:
Edward, thank you for the feedback. We are sorry for the odor issue you encountered and regret your stay was not a great one. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Disappointed Book in advance and told at check in that the room I wanted they don’t have. I needed 2 queen, and paid for two queen. They give men 1 king. Not cool. They could try to keep the coffee filled in the morning.
Business response:
Michael, thank you for reviewing your stay. We are sorry we were unable to provide you with the room of your choice and regret the inconvenience caused. We are reviewing this matter with our front desk team. We hope you will visit us again in the future so that we can try our best to accommodate you with the room that best meets your need. Sincerely, Hotel Management
I paid for hotel early and checked in around 2:30 pm. Requested a smoking room on the 3rd floor. I waited till 4pm because was told the maid was not finished with the other floor yet. Then was told to take a 1st floor room near back exit. When I told her I would call corporate, I had to wait to 5pm to get my 3rd floor rm.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had at the time of check-in. We have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,081 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.