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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The attention of the staff, cleanliness of the room, updates to the rooms compared to other hotels of this same franchise, and location!
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the attentive service provided by our associates and that you loved your well-maintained room. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Person at front desk was extremely nice! Bathroom was clean but it took a while for the water to drain while in the shower.
Business response:
Jack, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service you received from our associates and that you liked your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
On the second floor of the hotel there was a bad smell in the hallway and as well in my room, my rooms bathroom was not very clean
Business response:
Thank you for being our guest. We're sorry for the cleanliness and odor issues you encountered while you were here. We assure you that we have shared your feedback with our housekeeping them, and we’re working with them in order to be more diligent with our efforts moving forward. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Demetrius, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
I got bitten by something from the bed .
Business response:
Miya, thank you for choosing to stay with us. We're sorry for the inconvenience you had in your room. Please be assured that we have discussed your feedback with our housekeeping team to check your room and do the needful. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The whole stay was good. And I love the customer service
Business response:
Thank you for sharing your experience at Extended Stay America. As a valued customer, we appreciate your feedback and are delighted to know that you had a great stay. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon! Sincerely, Hotel Management
The hotel was Great overall. Lacked cleanliness and maintenance. Great staff!! Especially Annie and Katy at the front desk.
Business response:
Thank you for your heartwarming words, we sincerely appreciate the wonderful review. We will definitely share your compliments with Annie and Katy. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
This worked real well for me. Great deal on Expedia.
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,081 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.