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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joseph, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
We arrived to find the elevator out of order. We were ok with that, but there was loud music in the gym which is located on the second floor. Also, the room wasn’t the cleanest. I hate writing unpleasant reviews, but I hope this may bring improvements for future guests.
Business response:
Thank you for the feedback about your stay at our hotel. We are sorry for the noise issues you had and for your disappointment with the cleanliness level of your room. We have addressed your concerns with the staff, and we have taken corrective actions so this does not happen again. We would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Ronald, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Melissa, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
what I've come to expect from extended stay. free internet was snail paced. clean rooms, conveniently located, staff excellent price reasonable. An ice machine would have been nice.
Business response:
Richard, thank you for staying at Extended Stay America. We are delighted to read you liked our outstanding service and the value we offer. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Sincerely, Hotel Management
The room was good though I missed a pool and breakfast area to sit in. The lobby was very small. Also a little inconvenient not to have items already in the room ie. coffee maker, hair dryer, etc.
Business response:
Concetta, thank you for selecting Extended Stay America for your visit and for sharing your comments. Although we are happy you liked your room, we are sorry for not meeting all of your expectations. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Syed, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice but not what I booked The room was nice and clean but I booked a room with a queen and a pull-out sofa bed. There was no sofa of any kind. We made it work but I expect the rooms I book to contain everything that was promised. They had over-booked and the room that I had was not available.
Business response:
Thank you for your candid review. We’re glad to know our proximity to the airport was convenient for you, but we’re sorry for the mix-up with your reservation and for not accommodating you in the room of your choice. Please be assured that we‘re reviewing this situation to see what went wrong and taking extra care to avoid this in future. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 878 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.