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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good except for breakfast. Room was comfortable. Hotel was quiet. Be prepared to ask for kitchen items, like cups, silverware, plates, coffee pot, etc. , which are not stocked in room. My one disappointment with this hotel was with the grab and go breakfast. I knew It would be smaller than a continual breakfast. But, it was very scant. Coffee, tea, hot water, granola bars,2 varieties of prepacked muffins, instant grits packets and flavored oatmeal packets. And, here's where my one disappointment comes in. Halfway through ou... read more
Business response:
Joy, thank you for evaluating your stay. Although you had a pleasant visit, we are pleased to say that kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your comments about our grab-and-go breakfast choices are shared with our Brand Leaders so they have knowledge of our guests' desires and assists them in determining new future offerings. Thanks again, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
It was a nice and convenient place to stay. would stay next time also..
Business response:
Gaurav, thank you for the glowing feedback of Extended Stay America. We are thrilled to know you loved our ideal location and that you had a great experience with us. Thanks again, and we cannot wait to welcome you again soon. Sincerely, Hotel Management
We were very pleased with our stay. The room was spacious, clean, and comfortable.
Business response:
Julie, thank you for choosing Extended Stay America. We are pleased to know you loved our well-maintained room and had a nice stay with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice hotel right off of I-75
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time here and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Wouldn't recommend. Room wasn't cleaned well. Hair in the tub, food in the cabinet, trash behind the dresser. AC didn't work well. Lock on bathroom door didn't work at all. Kitchen outdated. Listing says continental breakfast. Nature Valley granola bars, Otis spunkmeyer prepackaged muffins and coffee is IT for breakfast. No dishes or cookware of any kind in kitchen, but you can request it from the front desk. No dishwasher in the room and there wasn't even a sink plug to be able to wash dishes by hand. Staff was nice.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the issues you had in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Convenient location with easy access to & from. GPS was misleading regarding inbound traffic. Prefer stainless steel pots & pans instead of coated pots & pans.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our convenient location. We value your suggestion and have taken a note of it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
I know check in is at 3 but every hotel me and my wife stayed at we were able to check in early if they had a room available. We went around 1:30 and the lady at the front desk refused to check to see if they had a room and told us to come back at 3 because they won't let anyone check in before that. And there was another time 2 workers were outside smoking and I overheard them talking bad about some of the customers which to me is wrong because they r paying for there paychecks.
Business response:
Michael, thank you for staying at Extended Stay America. Although you had a pleasant time here, we are sorry for the poor service you experienced from our front desk team. We value your feedback and will use it as a training opportunity to improve our service delivery. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 878 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.