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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family Vacation Overall everything went well, we had a very small problem when checking in. But after that everyone was very friendly. The breakfast was the worst thing. It would have been nice to have some fruit and other things. There was no hot chocolate as was advertised; my grandkids were disappointed about that. One other thing was, they knew how many we had coming for each room, but we had to ask for sheets for the pull out beds and didn't have near enough towels. When we asked for them they were promply brought to us... read more
Business response:
Roxann, we are honored that you brought your family here during your vacation. We are glad to read you had a comfortable stay and liked the comfort of our beds. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to be your hotel of choice whenever you and your family are back in this area. Sincerely, Hotel Management
i love the full kitchen. staff was super friendly. very clean hotel
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We hope to see you again soon Sincerely, Hotel Management
The bed was hard, sheets/towels were scratchy and staff was not present when I attempted to check out. It was clean, but if your comparing to other options spend an extra $20 and go to one of the surrounding hotels where you’d get breakfast and access to ice machines.
Business response:
We appreciate you being our guest and providing your feedback. We apologize that you found the bed uncomfortable and disappointed with the sheets and towels. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We are also sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for y... read more
The location is great. In a good neighborhood. Kind of musty when you walk in. Decor needs an update. Not bad. It "gets the job done" as my grandmother would say.
Business response:
Thank you for choosing to stay with us. We are pleased to know you liked our ideal location and that overall you enjoyed your stay. We appreciate your feedback and hope to see you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.