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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly front desk staff, property was clean and comfortable, room was very large, even being by elevator, it was quiet. There are not a lot of entry doors, good for security or bad for convenience. Still, overall very happy with decision to stay here. Good value.?
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent front desk staff very clean and quite close to everything
Business response:
Jeff, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and our ideal location exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
It was very clean and well maintained. The amenities were appropriate to the type of property. Breakfast included as advertised, but the grab-and-go breakfast didn't offer much, instant oatmeal, processed muffins and coffee. The room was comfortable and spacious. I would consider staying there again, knowing that I would get my own breakfast.
Business response:
Thank you for sharing your experience at Extended Stay America and highlighting the excellent features of our hotel. We are glad to know you liked our well-kept property and that you also enjoyed your accommodations. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Business response:
Briar, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Clean Nice place for the money.
Business response:
Sherry, thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Stop overnight on our way north Old hotel, rooms are not clean, furniture is old. Breakfast consist of coffee & granola bars, hardly a breakfast at all. Kitchen in room has nothing in terms of housewares- Esty cupboards
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the cleanliness issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean. Your feedback is valuable as it will help us improve our facilities moving forward. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will b... read more
We had plenty of room, and it was very clean the staff was so accommodating. All in all it was great. It was so nice to have a recliner chair to sit in, my husband was so happy with that.
Business response:
Thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved your well-appointed room and that the service provided by our excellent associates met all your expectations. We appreciate your business and look forward to seeing you and your husband again soon. Sincerely, Hotel Management
Clean, quick check in, ample BN laundry facilities, also clean, and we'll cared for and designed room. Perfect for business trips or multi night stays, or single night stays. Very easy drive using back roads to the airport. In nice shopping area of town, so can easily run out for stuff.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're happy to know you were impressed with our well-kept property and that our prime location worked well for you. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No ice machine. No shuttle as stated. Vending machine broken. Did not clean room. Hotel staff knew nothing about the area and offered no assistance with transportation. This is more like a hotel for people working out of town Don’t know how this place gets a 3.8 rating!
Business response:
We are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.