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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value, would stay again.
Business response:
Thank you for your rating and review, Teresa. We are happy to see that your overall stay met your needs. We would love another chance to show you a great experience the next time you are in the area!
Business response:
Thank you for your wonderful rating, Homer! Please come back to see us again soon!
Staff there were helpful price was worth. Every penny
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Fine
Business response:
Thank you for taking the time out to review your stay with us, Jon. We could not be more happy than to see that you enjoyed such a great stay with us! We do hope that you come back to see us again the next time your travels bring you this way!
The beds are completely unacceptable. They are a mattress on a spring platform......literally big cots that squeak anytime that you move. I only stayed one night...I cannot imagine sleeping on them for any length of time.
Business response:
Thank you for your review and comments. Please accept our apologies for the issues that you experienced with the bed during your time with us. We are so sorry this was not the comfortable stay that we intended for you and will work to improve in this area for all our future guests.
You get a smoky smelling room for what you paid for. Dogs everywhere. No toiletries.
Business response:
Thank you for your review and comments. We are terribly sorry that your stay did not satisfy your expectations, and that we may have fallen short in delivering an exceptional experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Poor customer service Checking in was the worst part. No one at the desk. Then there’s a phone to call them, I had called twice and it still took them over 20 minutes to get to the desk to check me in. I was there a night but the first impression was not good. I love how secured the property is. Definitely felt safe.
Business response:
Thank you for your comments, Michelle. Please accept our sincerest apologies for the issues that you encountered with checking in. Since we are more of an extended stay, our lobby hours are different than that of most hotels. We are so sorry that this impacted your stay and will use your feedback to help us improve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
We are so happy to know that you enjoyed your time at our hotel, Ryan! We hope to see you again the next time you are in the area! Thank you for allowing us to host you!
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 4.4 star rating with 518 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.