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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great
Business response:
Dear Jessica, Thank you for sharing your feedback. It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Thank you for being our guest. We look forward to welcoming you back to the city.Sincerely,Hotel Management
The staff was great and the location was perfect.
Carrie at desk was very polite and helpful
Business response:
Dear Timothy, We're thrilled to hear about your positive interaction with Carrie at Extended Stay America! Providing polite and helpful service is at the core of our values, and it's wonderful to know that Carrie positively impacted your stay. We appreciate your acknowledgment and look forward to welcoming you back for another delightful experience. Sincerely,Hotel Management
Charese was awesome and accommodating. My room was clean and comfortable.
Great!
Business response:
Dear Demonta, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case too. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management
This place was weird. They only have "standard" sized beds that look like they are on stilts. Very uncomfortable. Everytime i moved i could hear the springs. Really thought one was going to come through the mattress. There is only 1 nightstand in the room. No lamps just one bright overhead light....right over the bed. It is definitely a bare minimum place. No lotion, shampoo or conditioner in the bathroom, no dishes in the kitchen area. You have to buy the dishes you want. The microwave start button didnt work.The whole vibe... read more
Business response:
Dear Julia, We are genuinely sorry to learn about the less than satisfactory experience you had during your recent visit. Your feedback regarding the bed is greatly appreciated, as it helps us identify areas for improvement. We apologize for any confusion on our part regarding the amenities at our hotel. We understand the importance of clear communication and will address this appropriately to avoid such misunderstandings in the future. We will be addressing these matters internally to ensure the welcoming environment we are... read more
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 3.4 star rating with 908 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.