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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice
OK. Bed wasn’t great but staff and WiFi good The positive here were the staff who checked me in when I was late arriving thank you and the Wi-Fi. Room was ok but not so much. You could hear all the noise outside. Not good if you’re a light sleeper. It was ok overall.
Business response:
Dear James, Thank you for sharing your feedback about your recent stay at Extended Stay America. We appreciate your kind words regarding our staff and the Wi-Fi service. We apologize for any inconvenience you experienced due to noise disturbances. We understand the importance of a quiet environment for a restful stay, and we will address this concern to provide a better experience for our guests, particularly for light sleepers like yourself. We value your feedback and thank you for choosing our hotel. We hope to welcome you... read more
It was sufficient.
Business response:
Dear Julie, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
i like the small kitchen but on web page it does not tell you to bring dishes and even thouht the staff is low their should be a way to leave your room key if checking out before 11am where nobody can see or get lost and not get your deposit back if the key falls on floor.
Business response:
Dear marney, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the appropriate individuals, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely, Hotel Management
Staff are always incredible
Business response:
Dear Gary, Thanks for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you will stay with us again the next time you visit Cincinnati. Sincerely,Hotel Management
Safety and clean. I love it
Business response:
Dear Cari, Thank you for sharing your experience with us! We truly appreciate your kind comments about being safe and clean, and we are so pleased you had a great stay. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 4.4 star rating with 541 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.