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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
New and clean rooms, easy check in process. Easy location
Business response:
We're so glad you had a good stay with us. Thank you for letting us know.
房間 房間很大很清潔房間有可以煮吃的但是不提供鍋子任何醬料，一個禮拜打掃一次房間垃圾得自己丟掉
Business response:
感謝您分享您的意見。 我們保持簡單，價格實惠，客人只需支付他們想要使用的設施（如炊具和更頻繁的家務管理）。 我們希望您的逗留總體積極，並且您會想到我們的下一次長期住宿。
Long stay hotel The staff was friendly and helpful. The room was clean and neat. Just dont expect your average hotel look and feel. The room is sparce feeling with no art work or vibe of a hotel stay it is like a small blank slate effiency appartment with 2 burner stove , bigger fridge and cabinets for dishes. The bed was nice small comfortable. The sofa bed not so much. Would stay again but just undetstand what your getting.
Business response:
Thank you for reviewing our hotel. We are pleased to hear that our super clean rooms met your needs. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple. We would look forward to welcoming you back again soon.
Business response:
Thank you for rating our hotel. We're glad you had a pleasant stay.
Nice place, but hope front desk is there. Hotel is convenient to airport, but there isn’t always someone working the front desk even at normal hours. You have to call on lobby phone and they get someone to come to front desk eventually, which is weird if you need something, like even checking in. The hotel and rooms are all nice enough.
Business response:
Walter, Thank you for sharing your experience. We will work hard to improve in the areas suggested. Thank you again and we hope to welcome you back soon.
Tout d’abord, à notre arrivée on nous a indiqué avoir dû donner notre chambre à quelqu’un d’autre mais nous avoir gardé 2 chambres à 1 seul lit! Ce n’était pas ce que nous avions réservé et ça divisé notre famille! Deuxièmement, on nous a avisé sur place que si nous voulions utiliser la vaisselle cela nous couterait 14,99$ US et pour les casseroles cela nous couterait 34,99 US! Pourtant, sur ma réservation, il y était inscrit que rien ne serait chargé à l’hôtel. C’est d’autant plus décevant quand on choisit un hôtel avec cui... read more
Business response:
Nous nous excusons pour la gêne occasionnée et espérons vous revoir bientôt.
nice hotel close to the airport i enjoy staing at your hotel the only thing i did not like was that tjey didnt cleab my room because i was only going to be 1 week and you have to stay more than 2 weeks so they could not clean it but i like staiyn there because is a nice place
Business response:
Thank you Madeline for sharing your photos and your experience. We are more than happy to welcome you back every time you are in the Cleveland area.
Just a get away. The bed was soft, the water was hot, don't like that you can't exchange the towels for new ones if your only staying one night. Kids running up and down the hall ways upstairs at all hours of the night. You have to pay for you wifi.
Business response:
Sarah, I am sorry you experienced some of the inconveniences that you have. Wi-Fi is in fact free unless you choose to upgrade to a higher speed or unlimited devices. Thank you for expressing your concerns so that when you make a new reservation with us we can meet all of your needs.
Great stop Perfect place to get a couple of hours of sleep
Business response:
Thank you for the anonymous positive review. You are the reason why we try to exceed in our customer service. If ever in the area and you need to make accommodations please choose us. Thank you Candace Lewis
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 2.7 star rating with 1,073 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.