This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
highly rated hotel I always seek out Woodspring Suites for my business travels. If you are staying for a week, the price is the best in the industry. Cleanliness is always first rate. So my two priorities of cleanliness and price are always met. I take my own pillow so am always comfortable. This Cleveland hotel is very new and perfect. I highly recommend staying here if your priorities are like mine. You will not be disappointed.
Business response:
Thank you for the great review of our hotel. We are so glad to hear you enjoyed your stay with us and our clean affordable rooms. Thank you for sharing your kind thoughts and experience.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Business response:
Tracy, Thank you for taking the time out of your busy schedule to complete a review about your recent stay. We hope to welcome you back soon to offer you an even better experience.
Good value Excellent price for what we needed - full kitchen
Business response:
Edith, Thank you very much for taking the time to complete a survey. We cannot wait to welcome you back soon!!
Outstanding stay Quiet, hassle-free, and great service overall. Many kudos to Scott as he was a new staff member, but took care of my requests in person immediately on Saturday.
Business response:
Thank you for taking the time out of your day to submit a review about your most recent stay with us. It makes me proud to see that my team has delivered exceptional customer service. We hope to welcome you back soon. Candace Lewis
Business response:
Thank you for taking the time out of your day to submit a review about your most recent stay with us. We hope to welcome you back soon. Candace Lewis
Very basic. No airport bus. Kind of cheap. Pillows super cheap. But clean
Business response:
Thank you for reviewing our hotel. The WoodSpring Suites team is glad to hear you enjoyed your stay with us and our clean rooms but we're sorry to hear the pillows were not comfortable for you. Thank you for choosing us for your recent stay and we would look forward to welcoming you back again soon.
All the comforters and towels were not washed I guess. They were smelling badly
Business response:
Oh no! We apologize for this unpleasantness. We are known for our super clean rooms including sanitizing comforters, linens, and shower curtains between each stay. We are so sorry for disappointing you.
They never changed the sheets. Few employees and poor customer service.
Business response:
We are so sorry for the issues you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry this was not your experience. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 2.7 star rating with 1,119 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.