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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and after hour check in time Friendly staff
Business response:
Thank you for taking the time to leave feedback regarding your stay with us. It gives my team and I great pleasure to know we met your expectations. Candace Lewis General Manager
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
The hotel itself was kind of a dive, but you get what you pay for. The staff, however, and Scott in particular, was outstanding. He got us a room last minute after an entire day of flight cancellations and proceeded to help dig us and our Lyft driver out of the snow. Cheers, Scott! Thanks so much!
Business response:
We are absolutely delighted to hear that our terrific staff, especially Scott, wowed you! We are so glad you chose to stay with us.
The majority of everything was clean and satisfactory. Just one "small" suggestion that most people probably don't think about but it's necessary to wipe down door handles, toilet handles, light switches, and the like. But overall, our experience was quite pleasant and peaceful. We would come back.
Business response:
Thank you for this great feedback. We appreciate your insight and hope you'll indeed return to experience our sparkling clean room, which should always include what you've suggested. It sounds like we needed a reminder to ensure we are as thorough in all rooms.
Business response:
We appreciate the great rating and we are so glad you had an enjoyable stay. Thank you!
Just what you need
Business response:
Thank you for taking the time to share your feedback and for the awesome survey. We hope to welcome you back soon!
Business response:
Thank you for taking the time to share your feedback. We hope to welcome you back very soon.
Very accommodating came back after hours to give us a room and check us in. But there was nobody at the front desk you do need to bring dishes and pots and pans if you plan on cooking but other than that great
Business response:
Thank you for the great rating and review of our hotel. We're so glad you were pleased with your stay. About the cookware, we keep things simple and our rates affordable with guests only paying for the amenities they want to use (like the cookware or more frequent housekeeping). We glad your stay was an overall positive one and that you'll think of us again for your next lodging need.
Cool
Business response:
We're so glad you had a great stay with us. Thank you for letting us know.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 2.7 star rating with 1,073 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.