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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Welcome to Extended Stay America Select - Cleveland - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-480 and is only 3 miles from the Cleveland Hopkins International Airport. From our location, you can easily visit local attractions such as the Cleveland Metroparks Zoo, West Side Market, The Cleveland Museum of Art an... read more
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very basic. No airport bus. Kind of cheap. Pillows super cheap. But clean
Business response:
Thank you for reviewing our hotel. The WoodSpring Suites team is glad to hear you enjoyed your stay with us and our clean rooms but we're sorry to hear the pillows were not comfortable for you. Thank you for choosing us for your recent stay and we would look forward to welcoming you back again soon.
All the comforters and towels were not washed I guess. They were smelling badly
Business response:
Oh no! We apologize for this unpleasantness. We are known for our super clean rooms including sanitizing comforters, linens, and shower curtains between each stay. We are so sorry for disappointing you.
Key card did not work on side door Key card did not work on the side doors. Tried 2 times. Gave up. Shower room, can't hold the head shower on. Missing parts. Over all is great.
Business response:
Thank you for the 4-star rating and thoughtful review. We’re so glad you found the accommodations pleasing but we’re sorry to hear about the key card and shower head problems you experienced during your stay. We apologize for the inconvenience this caused and are glad your overall stay was a great one.
New and clean rooms, easy check in process. Easy location
Business response:
We're so glad you had a good stay with us. Thank you for letting us know.
房間 房間很大很清潔房間有可以煮吃的但是不提供鍋子任何醬料，一個禮拜打掃一次房間垃圾得自己丟掉
Business response:
感謝您分享您的意見。 我們保持簡單，價格實惠，客人只需支付他們想要使用的設施（如炊具和更頻繁的家務管理）。 我們希望您的逗留總體積極，並且您會想到我們的下一次長期住宿。
Long stay hotel The staff was friendly and helpful. The room was clean and neat. Just dont expect your average hotel look and feel. The room is sparce feeling with no art work or vibe of a hotel stay it is like a small blank slate effiency appartment with 2 burner stove , bigger fridge and cabinets for dishes. The bed was nice small comfortable. The sofa bed not so much. Would stay again but just undetstand what your getting.
Business response:
Thank you for reviewing our hotel. We are pleased to hear that our super clean rooms met your needs. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple. We would look forward to welcoming you back again soon.
Business response:
Thank you for rating our hotel. We're glad you had a pleasant stay.
Nice place, but hope front desk is there. Hotel is convenient to airport, but there isn’t always someone working the front desk even at normal hours. You have to call on lobby phone and they get someone to come to front desk eventually, which is weird if you need something, like even checking in. The hotel and rooms are all nice enough.
Business response:
Walter, Thank you for sharing your experience. We will work hard to improve in the areas suggested. Thank you again and we hope to welcome you back soon.
Tout d’abord, à notre arrivée on nous a indiqué avoir dû donner notre chambre à quelqu’un d’autre mais nous avoir gardé 2 chambres à 1 seul lit! Ce n’était pas ce que nous avions réservé et ça divisé notre famille! Deuxièmement, on nous a avisé sur place que si nous voulions utiliser la vaisselle cela nous couterait 14,99$ US et pour les casseroles cela nous couterait 34,99 US! Pourtant, sur ma réservation, il y était inscrit que rien ne serait chargé à l’hôtel. C’est d’autant plus décevant quand on choisit un hôtel avec cui... read more
Business response:
Nous nous excusons pour la gêne occasionnée et espérons vous revoir bientôt.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 4.2 star rating with 457 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.