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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Welcome to Extended Stay America Select - Cleveland - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-480 and is only 3 miles from the Cleveland Hopkins International Airport. From our location, you can easily visit local attractions such as the Cleveland Metroparks Zoo, West Side Market, The Cleveland Museum of Art an... read more
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating our hotel. We're glad you had a pleasant stay.
Nice place, but hope front desk is there. Hotel is convenient to airport, but there isn’t always someone working the front desk even at normal hours. You have to call on lobby phone and they get someone to come to front desk eventually, which is weird if you need something, like even checking in. The hotel and rooms are all nice enough.
Business response:
Walter, Thank you for sharing your experience. We will work hard to improve in the areas suggested. Thank you again and we hope to welcome you back soon.
Tout d’abord, à notre arrivée on nous a indiqué avoir dû donner notre chambre à quelqu’un d’autre mais nous avoir gardé 2 chambres à 1 seul lit! Ce n’était pas ce que nous avions réservé et ça divisé notre famille! Deuxièmement, on nous a avisé sur place que si nous voulions utiliser la vaisselle cela nous couterait 14,99$ US et pour les casseroles cela nous couterait 34,99 US! Pourtant, sur ma réservation, il y était inscrit que rien ne serait chargé à l’hôtel. C’est d’autant plus décevant quand on choisit un hôtel avec cui... read more
Business response:
Nous nous excusons pour la gêne occasionnée et espérons vous revoir bientôt.
nice hotel close to the airport i enjoy staing at your hotel the only thing i did not like was that tjey didnt cleab my room because i was only going to be 1 week and you have to stay more than 2 weeks so they could not clean it but i like staiyn there because is a nice place
Business response:
Thank you Madeline for sharing your photos and your experience. We are more than happy to welcome you back every time you are in the Cleveland area.
Just a get away. The bed was soft, the water was hot, don't like that you can't exchange the towels for new ones if your only staying one night. Kids running up and down the hall ways upstairs at all hours of the night. You have to pay for you wifi.
Business response:
Sarah, I am sorry you experienced some of the inconveniences that you have. Wi-Fi is in fact free unless you choose to upgrade to a higher speed or unlimited devices. Thank you for expressing your concerns so that when you make a new reservation with us we can meet all of your needs.
Great stop Perfect place to get a couple of hours of sleep
Business response:
Thank you for the anonymous positive review. You are the reason why we try to exceed in our customer service. If ever in the area and you need to make accommodations please choose us. Thank you Candace Lewis
My Stay My stay was great. I really enjoyed the cute room at a great price. Downfall to the room was the bed was too small and there was only a mirror in the bathroom. Overall good hotel for a good price I will definitely return.
Business response:
Sherketia, Thank you for posting such a nice review for your most recent stay. Candace Lewis
Business response:
Daniel, Thank you for your feedback. My team and I appreciate you taking the time out of your day to provide a review regarding your stay. We hope to welcome you back soon. Candace Lewis
I had a good experience. The service was also good
Business response:
Lisa, Thank you for your feedback. My team and I appreciate you taking the time out of your day to provide such a wonderful review regarding your stay. We hope to welcome you back soon. Candace Lewis
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 4.2 star rating with 430 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.