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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate this great 8 out of 10 rating. Thank you!
Business response:
Thank you for taking the time from your busy schedule to leave a review about your stay with us. We hope to welcome you back soon.
Mostly Pleasant There was no one to check us in at first. We had to dial 500 on the phone to get some one there. When he finally arrived it took about 10-15 minutes to check in. He said he was having problems with a new computer system. The room was great; I especially liked the kitchenette. We brought hamburger and a skillet to make dinner. Unfortunately, the maid did not clean out the refridgerator, however, as there was a quarter of a gallon of milk and some BBQ sauce and Ranch dressing sauce left in it. We had to throw i... read more
Business response:
Thank you for taking the time share your feedback regarding your stay with us. We hope to welcome you back soon.
The room was clean and comfortable. Reasonable price.
Business response:
We are delighted that you enjoyed our super clean, comfortable rooms. Thank you for letting us know and for staying with us!
For the cost it was ok, but it was outdated and the air in the hall on the 5th floor didn't work. The ice machine on the 5th floor was dirty, rusty and also outdated.
Business response:
Oops...I think you may have left this review for the wrong hotel (we have only 4 floors and no ice machines, instead we have full sized refrigerators with freezers and ice cube trays in all of our rooms which is especially convenient for longer stays). We hope to welcome you as our guest here someday!
Marilize was fantastic
Business response:
Thank you for taking the time to submit a review about your experience with us Michael! We hope to wlecome you back soon.
I love it there!!!!!!!!!!
Business response:
We are delighted to hear this! Thank you for taking some time to let us know about your wonderful stay with us.
Dead trip It was a great place to stay after the concert
Business response:
Thank you for sharing your experience James! Glad to hear you enjoyed our hotel during your travels.
Room was clean but very plain and generic. Felt.more like an extended stay than a suite. No soap in the room. Took over 30 minutes to find someone to check me in after hours, even tjoigh i called in advance. Smoke alarm was going off for the entire time i was waiting. Had to call the after hours number 3 times and tjey hd to call the general manager before someone finally showed up. Then turns out they put the wrong name down so i could never get my wifi to work. Air conditioner was stuck on 60 and i couldnt turn it off. Had... read more
Business response:
I'm so sorry for the frustrations you experienced. This is not the comfortable, relaxing stay we envisioned for you. Thank you for taking some time to leave us some feedback.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 2.7 star rating with 1,073 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.