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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Welcome to Extended Stay America Select - Cleveland - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-480 and is only 3 miles from the Cleveland Hopkins International Airport. From our location, you can easily visit local attractions such as the Cleveland Metroparks Zoo, West Side Market, The Cleveland Museum of Art an... read more
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It took 45 minutes for someone to come check me in.
Business response:
It is so disappointing to see that your check-in was not the efficient one that we had hoped for and that it took away from your overall experience, Jason. We appreciate you letting us know how we are doing and what areas can be improved. We look forward to implementing positive changes towards creating a high level of service for you and all of our future guests.
There was black mold inside the toilet and my blanket wasnt clean
Business response:
We are terribly sorry to see that you experienced this issue as this is something that we take very seriously. Our staff works so hard to make sure that the rooms are clean and comfortable and we are so disappointed to see that we fell short during your time with us. We will make sure that we report this issue so that we can make ensure that it is remedied.
The wooden floors and the small bed xgdffcggfhddff
Business response:
Thank you so much for taking the time to review our hotel. We apologize for the bed issue but hope that your overall stay with us was a pleasant one.
Business response:
We appreciate this wonderful rating and thank you for choosing to stay with us!
Fair stay BARE basics hotel. Clean but kind of strange smell to room. Had to ask for towels and hair dryer as nothing included in room. Looks a little "institutional". OK if you only want to sleep there.
Business response:
Hello Vicki. Thank you for taking the time to review our hotel and share how your experience was with us. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We do hope that your overall stay was a good one and wish you all the best in your future travels.
Bed to small alright for the price good being close to airport and car rental
Business response:
Hi, Rickie! We apologize if the bed caused any discomfort but hope it didn't affect your overall stay with us. We appreciate you letting us know how we are doing and what areas we can work on.
Nice place to stay! Maybe the only thing that bothers me was the marijuana smell all over the place!!
Business response:
Thank you so much for this great rating and feedback! We apologize that there were unpleasant odors present during your stay! We will use this feedback to address this issue. Thank you again for sharing your experience with us!
Thumbs up The room was clean and comfortable. It was surprisingly well accomodated
Business response:
We are so happy to see that you enjoyed a great stay with us. We appreciate you taking the time to rate our hotel. Thank you so much for choosing WoodSpring!
Business response:
We're so glad you had a great stay with us, Michael. Thank you for letting us know!
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 4.2 star rating with 430 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.