This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Stay awhile at Extended Stay America Select - Cleveland - Mentor! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as Headlands Beach State Park, The Cleveland Museum of Art, West Side Market and the Rock & Roll Hall of Fame. When you stay at an Extended Stay America hotel, you’ll enjoy just the righ... read more
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had a rough check-in. Staff was very friendly but took a long time to get checked in and then key would not work. Room was clean. Good for a shower and good nights sleep. Near restaurants.
Business response:
I'm sorry you had trouble with check-in. I'm glad to see that the rest of your stay went well.
Upset customer Stay was good I couldn’t get a receipt for checkout I won’t be back it came out of my pocket. They said staff wouldn’t arrive until 8am but Inwork very early mornings and I had to be home after a 3 Hour drive and work more.
Good Hotel Except Cooling Good hotel. But, I only had one soap.Not a big deal. Staff is pretty good. And friendly. Parking is very good. Very close to SAMS club and other restaurants.Only problem is heating or cooling in the room is pretty hard. Sometimes I find it too hot. Sometimes I find it too cold. Getting it right seems to be an issue. I have seen this with many hotels, not this one.
Business response:
Thank you for the kind words about your stay. I'm sorry you had trouble heating and cooling the room. I hope you will come back and see us again soon.
You Get What You Pay For This place is a former extended-stay hotel and provides you with next to know amenities such as shampoo, maid service, and wi-fi. I would recommend this place for no more than a one-night stay. Luckily, there are a handful of restaurants, a gas station, movie theater, and a Dollar Tree. Right off the highway, so it is definitely a convenient location.
Nice Hotel, close to shopping and dining Had another great stay, love the kitchenette in the rooms and the convenience of location.
Nice hotel with great staff, especially Nikki! I have stayed here several times and plan on it again soon. The staff is very nice. Miss Nikki is amazing and very helpful! Very little noise from other rooms.
Business response:
We are so glad our staff was able to make your time at WoodSpring Suites a great one. The WoodSpring Suites’ team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.
Business response:
Thank you for the four-star rating!
Adequate Room The room was no frills but adequate. Bring your own shampoo we were not provided any. Elevator and stairwells smelled like cigarette smoke. Only saw hotel clerk on check in, did not see any other staff.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Business response:
Thank you for the three-star rating.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 4.1 star rating with 455 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.