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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Stay awhile at Extended Stay America Select - Cleveland - Mentor! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as Headlands Beach State Park, The Cleveland Museum of Art, West Side Market and the Rock & Roll Hall of Fame. When you stay at an Extended Stay America hotel, you’ll enjoy just the righ... read more
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We're so glad you had a good stay with us. Thank you for letting us know.
Uncomfortable and smelly My husband and I were in town for a wedding. We found that the hotel price and location were perfect. We ran into a few hiccups along the way as far as the hotel itself. When we walked in to check in the hotel lobby had a horrible smell. The only room they had available (even though we made reservations) was a smoking room. There was NO iron or ironing board in the room. I had to borrow them from the front desk. We stayed from Thursday - Sunday and we were called two different days in the morning by ... read more
Business response:
I am so sorry to hear about your experiences and impressions of our hotel. I know a response in this forum doesn't make up for the unpleasantness but I wanted to be sure you know that you matter to us and we are so sorry for disappointing you during your stay with us. We wish you and your family the best in your future travels.
Nice, clean room. Thin walls though. You hear everything in your neighbors room. In spite of that, I would stay there again.
Business response:
Thank you for the 4-star rating and thoughtful review. We’re so glad you found the accommodations pleasing but we’re sorry you were disturbed by noise from your neighbors during your stay. We apologize for the inconvenience and look forward to welcoming you back the next time you’re in the area.
Very friendly staff, but check in took a little longer than expected. New clerk. Very clean,
Business response:
We are so glad you appreciated our super clean rooms and attentive, friendly staff. Thank you for letting us know about your check-in experience, we will certainly use this feedback to help us improve.
Business response:
We're so glad you enjoyed a comfortable stay and we thank you for the 4-star rating.
Gutes Hotel für ein 2 Sterne Hotel in Strandnähe
Business response:
•Wir sind so froh, dass Sie einen tollen Aufenthalt bei uns hatten. Danke, dass du es uns wissen lässt.
Business response:
Thank you for the terrific rating. We're so glad you had an enjoyable stay.
It's a no frills hotel at a great price. It was comfortable and clean and fairly priced. I would stay there again without hesitation.
Business response:
Thank you for the terrific review. We are thrilled that you had a wonderful stay and we're looking forward to a repeat performance the next time you visit us.
Reasonably priced hotel The beds were comfortable and the hardwood floors were nice. If you're a non-smoker you definitely want to make sure you specify a non smoking room. The elevator and the third floor hallways reeked of cigarette smoke. Fortunately the room did not. Another negative is that you have to take your linens,washcloths and towels down to exchange them for fresh ones, they are not replaced daily. There was a full sized fridge,microwave,and stovetop,which was nice. Ok for the price.
Business response:
We appreciate that you took the time to provide us with comments about your experience at WoodSpring Suites Cleveland Mentor. We are glad you found most of your stay to be a positive experience. We will pass along your comments and suggestions to the operations team and look forward to welcoming you back again soon.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 4.1 star rating with 466 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.