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3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean but sorely lacking in other major areas Pros: New, clean, good laundry facility Cons: The address was incorrect on hotels.com so I ended up being across town from where I wanted to stay (this has since been fixed). No cookware and no COFFEE MAKER in the room. They are sold at a set at the front desk but weren't even available the week I was there. There is a fee for housekeeping. There is a fee for high speed wifi and the free wifi is ungodly slow. The wifi log in screen default is set to high speed wifi so you will pu... read more
Business response:
Thank you for taking time out of your day to share your experience with us about your stay at WoodSpring Suites Colorado Springs. We are sorry for the inconveniences you have experienced during your stay. Since we are an extended stay hotel, we do not offer the amenities nightly hotels may offer to help keep our costs low for our guests. We hope you will consider staying with us again in the future.
The hotel desk attendant had zero personality. I asked at check in if I could change my reservation to only one night, he said I had to speak with Nick the manager. Nick would not be in until the next day at 9am. I called at 10am the next day and spoke with Nick who was very rude. He said he could not and would not change the reservation. I didnt book through them I booked throu Expedia so I had to call them.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues. Thank you for sharing your experience with us.
I would advise to avoid I sure did underestimate how fast a place can go bad. With the building only open a few weeks I thought I would take a chance and try it out, huge mistake. The building already felt rundown and dirty. While I know the term for renting a room is to book it, here it feels like you're being booked into a detention center. To call the walls paper thin would be a huge compliment as I could hear Everything from the adjoining rooms. Even the light in the bathroom was on a sensor and if you took to long of a ... read more
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Very Disappointing Have never stayed in a extended stay facility before so can't compare it to others, if I compare it to a 3 star it is not high on the list. Our room was very minimal there were 3 adults and towels for 2 we had to pay 10.00 dollars for another set, there were only 2 plastic glasses, one tiny bar of soap, no kleenex, no extra toilet paper, and the rooms were extremely noisy. We could not get any sleep because people in the adjoining rooms kept opening and closing dresser and kitchen drawers that were making ... read more
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Extended Stay America Select Suites - Colorado Springs has a 3 star rating with 960 reviews.
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.