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3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
dont stay here unfriendly staff, did not like the stay there at all, wont be booking here again
Beware of DIRTY LINENS Dirty sheets that had been slept in. The room and sheets smelled like cigarettes. There is no staff to help with anything but a promise to tell management in the morning.
Bare bones Accommodations were very bare bones. Even though the room was clean and had a kitchenette there were none of the usual amenities, such as a simple bar of soap. If staying, plan on bringing or going out to buy everything you need for your stay.
Never again!! Being everything....because you get NOTHING!!
Good for one night... Hotel seemed new. Room was clean, however, no hair dryer, no iron/ironing board. No coffee maker in room. No lobby. Only vending machines. I asked the so-called front desk manager about an iron and was told they only have 3 for the property and would put me on a waiting list. Was there 2 days (for a wedding) and never received iron. No clean towels for second day. Sister in other room asked for more towels and never got them. 2 thin towels/2 thin wash cloths for 2 people for 2 days. If you're staying on... read more
noisy Service was good but walls thin and noise above us was terrible with children running back and forth at all hours. Hotel was poorly constructed for noise abatement.
Very Basic accommodations CLEAN basic place to stay. Nothing great...nothing bad...just meh. It has a nice little kitchenette, but zero cups, plates, coffee pot etc... This is an absolute no frills place with no amenities (such as coffee, lotion, ice bucket etc...) Check in was a bit awkward and unnerving; after waiting for another guest to let me in the locked door, I had to dial on a house phone several times to get a response to be checked in.
Terrible !!! A/C was so loud it could not be used. Stayed 8 days and not a bit of service. Checking in was like trying to check out of a prison. Got there at 1800 and no one at desk. Like it was a huge inconvenience for the guy to open up and check us in. Took him 10 minutes to make it to the desk. I will never stay at another one of these. Want clean sheets, that's extra. Want pots and pans, that's extra. Nothing good about this place.
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Overpriced, understaffed Hostel. The staff was not very helpful. The elevator was ridiculously slow. The room was not clean. We found shoes and food left behind by the last tenant. We did not get towels until the second day.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Extended Stay America Select Suites - Colorado Springs has a 2.9 star rating with 909 reviews.
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.