Extended Stay America Select Suites - Colorado Springs

steph 

on Expedia

8 years ago

Not recommended for sober people. The place smelled like the reptile department of Petco. Late night there was drug addicts chain smoking and drinking at both entrances of the building. Loud fights erupted one night- with doors slamming and people screaming. The towels were scratchy and smelled rank. The last persons used soap was left in the shower- which wouldn't drain ( nasty). There was no coffee or anything ( which I guess was ok). But the clientele left me uncomfortable to be staying here alone for a week. Spend a few ... read more

James 

on Expedia

8 years ago

Poor/Incomplete description of accomidations. Reserved a room with kitchenette. Room does not come with facial tissue, pots, pans, cutlery, or dishes. They are happy to SELL you some that you can take home with you. I have never seen such a deal. Ads for this place do not explain that you need to incur additional cost for cooking. Basic WiFi that comes with room takes up to one minute to load a page. You can upgrade for additional money. Extremely disappointed. 

John 

on Expedia

8 years ago

This place sucked bad For this being a none smokinging hotel our room, pillows and bed smelled like cigarette smoke. Apparently in order to get house keeping on a day to day basis you have to pay extra for it otherwise it is done biweekly. And you have to go to the office or to the store to get your own toiletries. We had to get air fresheners to make the room tolerable which I was not happy about. 

Chris 

on Expedia

8 years ago

Nasty and disgusting No coffee pot no cleaning but ever two weeks no new towels unless you ask. You take out your own trash. The tub faucet was falling off. There was a piece of caulking In the tub with glass and metal in it. Took to the desk. They will be right up. That was the second morning as of leaving on the 7th day no one had been in yet. The floors were filthy looked like they weren't swept or mopped. People were loud all night long smoking in the elevator. Spoke to manager and Expedia twice but manager refused to gi... read more

Toffiay 

on Expedia

8 years ago

My ROOM SMELLED OF CIGARETTES The floor was gross to the touch. Blood on the sheets and room smelled of cigarettes. When asked if they could clean it, they knew the room smelled and said "yah we charged the last people 6x". Than said they would change our room NEVER DID. I WISH I NEVER SPENT THIS MONEY. YOUR BETTER IN THE MOTEL 6 Next DOOR!!! 

Anonymous 

on Expedia

8 years ago

Not nice at all Poor conditions and no cleaness at all No towells 

Anonymous 

on Expedia

8 years ago

Not the best. Not in the best of areas. Guests at hotel appeared to be guests that were there long term. Hotel check in was great, but walked into room and it was filthy. Food all over counters, smelled like somebody smoked in room, I didn't even bother to walk in any further. There was no box springs for the mattress, the bed frame WAS the spring, it looked like that of a pull out sofa. Quickly walked back down stairs and asked for a refund so I could go elsewhere. 

Jonathan 

on Expedia

8 years ago

I reserved this place for 10 days got no cleaning, no linen change out and no lobby other then the front desk, the room doesn't have a single plate, dish utensel etc... Ans NO COFFEE around inside the hiotel or room anywhere. 

i am a traveler 

on Expedia

8 years ago

i won't back Very late checking that's not ok , not to clean, I won't come back