Extended Stay America Select Suites - Colorado Springs

Ronda 

on Expedia

9 years ago

The hotel desk attendant had zero personality. I asked at check in if I could change my reservation to only one night, he said I had to speak with Nick the manager. Nick would not be in until the next day at 9am. I called at 10am the next day and spoke with Nick who was very rude. He said he could not and would not change the reservation. I didnt book through them I booked throu Expedia so I had to call them. 

Robert J 

on Expedia

9 years ago

I would advise to avoid I sure did underestimate how fast a place can go bad. With the building only open a few weeks I thought I would take a chance and try it out, huge mistake. The building already felt rundown and dirty. While I know the term for renting a room is to book it, here it feels like you're being booked into a detention center. To call the walls paper thin would be a huge compliment as I could hear Everything from the adjoining rooms. Even the light in the bathroom was on a sensor and if you took to long of a ... read more

Teri 

on Expedia

10 years ago

Very Disappointing Have never stayed in a extended stay facility before so can't compare it to others, if I compare it to a 3 star it is not high on the list. Our room was very minimal there were 3 adults and towels for 2 we had to pay 10.00 dollars for another set, there were only 2 plastic glasses, one tiny bar of soap, no kleenex, no extra toilet paper, and the rooms were extremely noisy. We could not get any sleep because people in the adjoining rooms kept opening and closing dresser and kitchen drawers that were making ... read more