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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Property Location Located in Columbia, Extended Stay America - Columbia - Ft. Jackson is close to Fort Jackson and Hilton Field. This aparthotel is within the vicinity of Columbia Place Mall and William Jennings Bryan Dorn Veterans Affairs Medical Center.Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Convenienc... read more
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room key has to be reprogrammed more than once. To get back in room!!.. Over the stovetop fan wasn’t working at all!!!…..
Business response:
Terrance, thank you for choosing Extended Stay America. From your high rating, we are glad your stay with us was pleasant. However, we are sorry for the issue you had with your suite key and the maintenance issue you faced in your suite. Please be assured we will address this with the appropriate team to take the necessary actions. It was our pleasure hosting you, and we look forward to making your next stay with us perfect. Sincerely, Hotel Management
There was a lady and her children living next door. They were outside playing rap music until 1:30am. There someone smoking pot the whole time we were there. There wasn't a shower head in the bathroom There are homeless people living under the trees across the road. To the hotels credit, they did refund one night and move us to a different room a few doors down. I would not stay here again because of the area.
Business response:
Angela, thank you for evaluating your stay with us. We are sorry for the inconvenience you experienced due to the noise disturbance. We are disappointed that we were not aware of these concerns, as we would have been happy to try and resolve this while you were here. We also apologize for the inconvenience you experienced due to the maintenance concerns with the bathroom and rest assured, we will address this appropriately to make sure the problem is resolved immediately. Moreover, we regret the instance you mentioned and ap... read more
Noisy with lots of people and it wasn't clean
Business response:
Leslie, We are glad you were pleased with most aspects of your stay. However, we regret the noise disturbance you experienced and the inconvenience this caused. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We will also share your comments with our housekeeping team regarding the cleanliness issues you encountered, and rest assured, we will take steps to ensure we are more diligent going forward. Thank you agai... read more
No again No cold water, so taking a shower was very unpleasant. Stayed for 4 days and no coffee maker. Only good thing was location for the army base.
Business response:
Jersey, thank you for sharing your review. We apologize for your disappointing experience and the difficulties you endured with the shower. We have addressed your comment appropriately to ensure the issue is taken care of. We would also like to share that in-room amenities, including coffee machines, are available at the front desk, and we regret that you were not aware of this. We hope you will give us another opportunity to serve you better. Sincerely, Hotel Management
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Business response:
Justino, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I liked that the room was clean and ready. Did not like the smell of the room, it smelled like if someone smoked before. There was a leak in the restroom but that problem was solved quick.
Graduation Non smoking facility but the room had been smoked in. Two bugs were seen. Other than that it was a very nice stay.
Business response:
Angela, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We value your observation regarding your room and have taken a note of it. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 4.3 star rating with 1,383 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.