This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Property Location Located in Columbia, Extended Stay America - Columbia - Ft. Jackson is close to Fort Jackson and Hilton Field. This aparthotel is within the vicinity of Columbia Place Mall and William Jennings Bryan Dorn Veterans Affairs Medical Center.Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Convenienc... read more
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was further away from Columbia than I liked but the people were friendly and the room was clean.
Business response:
Dear Joanna, thank you for your kind words about our hotel and for being our valued guest. We are happy that your room was perfect and that you found it a great place to work and relax during your visit. Our dedicated housekeeping team works hard to exceed the expectations of a clean and comfortable room. We appreciate your business and welcome you back to Extended Stay America.Sincerely,Hotel Management
It was very convenient to everything.
Business response:
Dear Heidemarie, thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a wonderful stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
I have no complaints. I just wish I didn’t have to be on the 3rd floor. I asked for bottom or 2nd floor pet free room. They didn’t even read my request😞
I have had a good stay . Everything was fine except the bathroom sink was clogged.
Business response:
Thank you for being our guest and posting your review. It is delightful to know you enjoyed your time at Extended Stay America. With that said, we are sorry for the inconvenience caused due to maintenance issues in your suite. We will review this appropriately. It was a pleasure to host your visit. We look forward to welcoming you back soon. Sincerely, Hotel Management
Room key has to be reprogrammed more than once. To get back in room!!.. Over the stovetop fan wasn’t working at all!!!…..
Business response:
Terrance, thank you for choosing Extended Stay America. From your high rating, we are glad your stay with us was pleasant. However, we are sorry for the issue you had with your suite key and the maintenance issue you faced in your suite. Please be assured we will address this with the appropriate team to take the necessary actions. It was our pleasure hosting you, and we look forward to making your next stay with us perfect. Sincerely, Hotel Management
There was a lady and her children living next door. They were outside playing rap music until 1:30am. There someone smoking pot the whole time we were there. There wasn't a shower head in the bathroom There are homeless people living under the trees across the road. To the hotels credit, they did refund one night and move us to a different room a few doors down. I would not stay here again because of the area.
Business response:
Angela, thank you for evaluating your stay with us. We are sorry for the inconvenience you experienced due to the noise disturbance. We are disappointed that we were not aware of these concerns, as we would have been happy to try and resolve this while you were here. We also apologize for the inconvenience you experienced due to the maintenance concerns with the bathroom and rest assured, we will address this appropriately to make sure the problem is resolved immediately. Moreover, we regret the instance you mentioned and ap... read more
Noisy with lots of people and it wasn't clean
Business response:
Leslie, We are glad you were pleased with most aspects of your stay. However, we regret the noise disturbance you experienced and the inconvenience this caused. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We will also share your comments with our housekeeping team regarding the cleanliness issues you encountered, and rest assured, we will take steps to ensure we are more diligent going forward. Thank you agai... read more
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 4.3 star rating with 1,435 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.