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Property Location Located in Columbia, Extended Stay America - Columbia - Ft. Jackson is close to Fort Jackson and Hilton Field. This aparthotel is within the vicinity of Columbia Place Mall and William Jennings Bryan Dorn Veterans Affairs Medical Center.Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Convenienc... read more
5430 Forest Dr., Columbia, SC, 29206, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Well there are signs everywhere that say, “No smoking within 100 feet of the building.” But people are smoking right outside their rooms 2 feet away, there are cigarettes everywhere all over the ground. There is about 15 channels on the TV. No cookware available in the rooms. Had to go to the lobby and get my own towels after waiting 5 days of No housekeeping at all. Take my own trash out.
Business response:
Roman, thank you for being our guest. We are sorry for the inconvenience you had due to our hotel policies. Please know the items such as kitchenware are kept at the front desk and are always complimentary. Also, know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Your feedback will help us enforce our smoking policy more effectively. We hope you will consider a return visit so we can make it up to you. Sincerely, Ho... read more
I didn't like the first room we were given. No lights in the bathroom the fridge was rusted on the outside. No cups. No ice machine. The elevator was a snail.
Business response:
Thank you for being our guest. We are sorry for the issues you mentioned and regret the inconvenience caused. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope to host you again in the future for a much better experience. Sincerely, Hote... read more
Very poor breakfast, very dificult to find. Hotel behind Walmart no signs
Business response:
Thank you for taking the time to review your stay. We are sorry for the issue you encountered while coming to our hotel and regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
I liked how they renovated floors however outdoor appearance needs to updated to attract better clientele and they to ensure all AC units are serviceable and working properly.
Business response:
Thank you for sharing your feedback. Although you had an overall pleasant visit, we are sorry we missed meeting some of your expectations. We have shared your comments with the appropriate team to see where we can make changes. Thanks once more, and hope to have an opportunity of hosting you again in the future. Sincerely, Hotel Management
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 4.3 star rating with 1,435 reviews.
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.