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Property Location Located in Columbia, Extended Stay America - Columbia - Ft. Jackson is close to Fort Jackson and Hilton Field. This aparthotel is within the vicinity of Columbia Place Mall and William Jennings Bryan Dorn Veterans Affairs Medical Center.Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Convenienc... read more
5430 Forest Dr., Columbia, SC, 29206, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Rooms were nice and customer service was friendly also rooms were clean
Business response:
Christina, thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked your well-kept room and that you were pleased with the service provided by our associates. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
The appliances inside was a plus. The bath tub was not as clean as it could have been .
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were pleased with the in-room amenities we offer, but we're sorry you were unhappy with the cleanliness of the bathtub. We have shared your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Well there are signs everywhere that say, “No smoking within 100 feet of the building.” But people are smoking right outside their rooms 2 feet away, there are cigarettes everywhere all over the ground. There is about 15 channels on the TV. No cookware available in the rooms. Had to go to the lobby and get my own towels after waiting 5 days of No housekeeping at all. Take my own trash out.
Business response:
Roman, thank you for being our guest. We are sorry for the inconvenience you had due to our hotel policies. Please know the items such as kitchenware are kept at the front desk and are always complimentary. Also, know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Your feedback will help us enforce our smoking policy more effectively. We hope you will consider a return visit so we can make it up to you. Sincerely, Ho... read more
I didn't like the first room we were given. No lights in the bathroom the fridge was rusted on the outside. No cups. No ice machine. The elevator was a snail.
Business response:
Thank you for being our guest. We are sorry for the issues you mentioned and regret the inconvenience caused. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope to host you again in the future for a much better experience. Sincerely, Hote... read more
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 4.3 star rating with 1,383 reviews.
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.