This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Shaon, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
The worse part of it was the gap under the doors, you could literally hear everything going on outside, good parking and friendly staff.
Business response:
Angela, thank you for being our guest. We are pleased to know you liked our associates and had an overall pleasant stay. However, we are sorry for the noise issue you encountered. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
Stayed here for son’s graduation from Fort Jackson basic training. The staff was professional and helpful and even stored our bags for us after checkout for a few hours before our plane left. Biggest complaint was the condition of the room. Fridge was dirty and floor was a bit sticky. Got some cleaning supplies from the Walmart next door and took care of it . Stayed three nights . Reasonable cost and very close (just outside gate) to Ft. Jackson.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you were impressed with the service delivered by our associates. However, we are sorry for the cleanliness issue you encountered in your room. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Business response:
Charles, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
After all the reviews I was nervous but I guess I was lucky. Everything in the room worked and the bathroom was clean. I had clean sheets but the comforter was not clean. I got some wipes and the room was usable. It served it purpose for my husbands graduation and it is 1 mile from gate 2 at ft Jackson. The hotel is convenient because you have many choices to eat. In all my experience was not bad. You can be 2 picky it is a 2 star place and don’t expect turndown service.
Business response:
Thank you for reviewing your stay. We're glad to know you liked your well-appointed room and that our location was convenient for your needs. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Business response:
We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I was not bothered by any cleaning staff. No knocks
Business response:
June, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your review indicates we have room for improvement in some areas. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Mosquitoes in 101 Room 101 is near a mosquito “bed” or something. Every time we went in or out the room 10 mosquitos came in so we spent time killing them and a spider.
Business response:
Shenicka, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to the insects in your room. We have asked our pest control provider to service your room immediately. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3.1 star rating with 2,684 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.