This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It serves a purpose but I wouldn’t call it comfortsble
Business response:
James, thank you for your review. Your total satisfaction is always our top priority, and I am sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
No smoking hotel smelled like smoked. Cleanliness wasn’t up to par. There was hair on “clean” towels.
Business response:
Thank you for reviewing your stay. We are sorry for the disappointing stay and for the odor and cleanliness issue you experienced in your room. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with them. We understand your frustration and regret the inconvenience caused. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Full kitchen is very convenient Asked for dishes for five people.. got enough for two Asked for linens for the sofa bed.. got a bedspread only
Business response:
Sandra, thank you for choosing our hotel. We are pleased you liked our well-equipped kitchen, but we are sorry for the service issue you encountered. We will share your comments with the front desk associates so that we can improve our future guests experience. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
We had a great stay and the service by the African American gentleman that worked the night shift was absolutely amazing!
Business response:
Dottie, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to the associate you mentioned. Thank you for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was set up nice great room space beds are very comfortable. It was six of us and my kids had slot of room to play we were able to cook breakfast and dinner in the room would defiantly go back
Business response:
Thank you for posting your kind review of the Extended Stay America. We are happy you and your family enjoyed your stay at our hotel. We are also glad you liked your comfortable accommodations along with the fully equipped kitchenette. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,452 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.