Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.

Business response:

Dear Jessie, Thank you for your kind words! We’re thrilled to hear that you had a perfect experience during your stay. It’s always our goal to provide a comfortable and enjoyable environment for all our guests, and we’re glad we met your expectations. We truly appreciate you taking the time to share your feedback. Your satisfaction is important to us, and we look forward to welcoming you back for another wonderful stay at Extended Stay America in the future.Sincerely,Hotel Management 

Business response:

Dear Sean, We sincerely apologize for the inconvenience caused by the shower drain issue during your stay. This is not the standard we aim to provide, and our maintenance team will address the problem immediately to ensure it is resolved for future guests. We appreciate you bringing this to our attention, and we hope to provide you with a more comfortable and smooth experience during your next visit. Sincerely,Hotel Management