This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
- Hotels
- Irving, TX
About this business
Location details
605 Meadow Creek Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Musty Odor There was a musty Odor all over the hotel
It was okay. Other guests were very loud. Some light switches didn’t work. But room was clean.
Business response:
Dear Gabriella, our gratitude for reviewing your stay at Extended Stay America. We continually strive to improve our services, and we appreciate your feedback. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. Please come back and see us again!Sincerely,Hotel Management
Stayed one night only for a concert. Good value for the price of the room. Great location, with the Hidden Ridge DART station just across the street.
Business response:
Dear Sum, Thank you for staying with us and for sharing your feedback. It is wonderful to read that you not only enjoyed our excellent location, but that you also found us to be of great value for the area. Thank you for recommending us to fellow online travelers and we look forward to seeing you again. Sincerely,Hotel Management
Staff was vey thoughtful. Our flight was delayed 24 hours and they made sure we were comfortable for our wait.
Bedding for sofa bed was damp and little sour
Business response:
Dear Timothy, thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with another room upon request. We appreciate your business and hope you will come and stay with us again at Extended Stay America.Sincerely,Hotel Management
Convenient to DART light rail
Business response:
Ricardo, thank you for choosing Extended Stay America. We are glad your visit with us was pleasant and that you gave us the perfect rating. We are also delighted to know that our location worked well for you. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
It smelled damped and musty. There was no ice machines and the breakfast service was horrible. Oatmeal and muffins? No fruit no coffee or milk. Not suitable for families.
Business response:
Daryl, thank you for evaluating your stay. We are sorry for the disappointing visit you had and that we did not meet your expectations. We work hard to provide a clean and comfortable environment; therefore, we regret that the issues you outlined compromised your experience. We will follow up on your concern to ensure this is not repeated. In addition, please know that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We ho... read more
LOVE THE FRONT STAFF! The front desk staff were GREAT! So helpful and very friendly. We were bummed the pool wasn't working yet and that all the rooms weren't fully stocked with dishes, pans, and cutlery. We chose this location so we could cook our meals to cut down on expenses especially because we were with college students. But overall, the rooms were comfortable and clean!
Business response:
Thank you for choosing Extended Stay America. It was a pleasure reading about the excellent service you received from our staff. Kindly be familiar, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We regret if this was not communicated with you. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
How is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. rated?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. has a 4.3 star rating with 523 reviews.
When is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. open?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. is open now. It will close tomorrow at 12:00 a.m.