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Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
- Hotels
- Irving, TX
About this business
Location details
605 Meadow Creek Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient to DART light rail
Business response:
Ricardo, thank you for choosing Extended Stay America. We are glad your visit with us was pleasant and that you gave us the perfect rating. We are also delighted to know that our location worked well for you. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
It smelled damped and musty. There was no ice machines and the breakfast service was horrible. Oatmeal and muffins? No fruit no coffee or milk. Not suitable for families.
Business response:
Daryl, thank you for evaluating your stay. We are sorry for the disappointing visit you had and that we did not meet your expectations. We work hard to provide a clean and comfortable environment; therefore, we regret that the issues you outlined compromised your experience. We will follow up on your concern to ensure this is not repeated. In addition, please know that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We ho... read more
LOVE THE FRONT STAFF! The front desk staff were GREAT! So helpful and very friendly. We were bummed the pool wasn't working yet and that all the rooms weren't fully stocked with dishes, pans, and cutlery. We chose this location so we could cook our meals to cut down on expenses especially because we were with college students. But overall, the rooms were comfortable and clean!
Business response:
Thank you for choosing Extended Stay America. It was a pleasure reading about the excellent service you received from our staff. Kindly be familiar, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We regret if this was not communicated with you. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
I stayed at this location due to it's proximity to public transportation - the DART Orange line that runs to DFW airport is literally right across the street and I was flying out of Dallas early morning the next day. The front desk staff was attentive and professional and probably the greatest asset the property has. The room, however, had a dirty cooking dish sitting on the stove, a dirty face towel laying on the floor behind the door, and the kitchenette floor looked as if it hasn't been swept as there were food remnants o... read more
Business response:
Beth, thank you for your feedback. We are glad our location worked well for you and that you were impressed with our cordial associates as well. That said, we are sorry for the cleanliness oversights you mentioned in your room, and we have shared your comments with the Housekeeping team to be more careful with the guestroom servicing. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
All was good
Safe Area, Way Better Then Other Hotels I Have Stayed At Before. Only Thing Elevator Was Not Working..The Staff At Night Was Never At The Front Desk You Would Have To Wait For Them To Come To Front Other Then That Out Stay Was Very Good..Room Was Nice And Clean.
Business response:
Leticia, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our immaculate accommodations and that you enjoyed the service our associates delivered. Our team will be pleased to know they had a significant role in making your stay with us so memorable! However, we regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into ... read more
El servicio y limpieza
LA UBICACION Y EL PAISAJE
Business response:
Raul, thank you for choosing Extended Stay America. We are glad to know you were pleased with our beautiful location and had a pleasant stay with us. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
Very nice. Great value!
Frequently asked questions about Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
How is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. rated?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. has a 4.3 star rating with 547 reviews.
When is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. open?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. is open now. It will close tomorrow at 12:00 a.m.