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Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
- Hotels
- Irving, TX
About this business
Location details
605 Meadow Creek Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cockroaches
A lot of roaches on my room and nothing was done about it .
Rooms where not clean no tv remote in room had false advertisement on tv saying dishes at no charge but yet front desk wanted to charge for them.
Business response:
Dear Ashton, We sincerely apologize for the cleanliness issues in your room and the inconvenience caused by the missing TV remote. We also regret the confusion regarding the availability and charges for dishes, and we understand how frustrating this must have been—especially if it contradicted what was advertised. Your comments have been shared with our housekeeping and front desk teams to ensure better communication and service consistency moving forward. We appreciate your input and hope to welcome you back for a more comf... read more
Used gloves on the floor Staff came out in a bonnet and slippers then proceeded to climb over the counter to get behind the desk to check us in. Said they needed multiple IDs for check in since there so many of us ( my husband and I with our three kids) Told us it’s to keep track of who all is coming in and out which just seemed really strange The sinks would not flush the shower pipe was broke so it sprayed in and out of the shower Horrible beds
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your stay, from cleanliness concerns to maintenance problems and check-in challenges. Your comments about staff presentation and the ID policy are noted, and we’ll be reviewing our procedures to ensure professionalism and clarity. We’re also addressing the plumbing and bed comfort issues promptly. Your input is invaluable in helping us improve for all guests. We appreciate your visit and hope to welcome you back under better circumstances.Sincerely,Hote... read more
Me in my wonder hotel land
Business response:
Dear Guest, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
How is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. rated?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. has a 3.2 star rating with 886 reviews.
When is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. open?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. is open now. It will close tomorrow at 12:00 a.m.