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Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
- Hotels
- Irving, TX
About this business
Location details
605 Meadow Creek Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do yourself a favor Stay away, found bugs in the bed. Front desk gentlemen didn't know what ur was doing and rate changed upon checkout
Stay away from extendd stay Probably the worst "hotel" I ever stayed in years. There is even no plastic cup or coffee maker in the room. The price is high and the room is cheap. Very disappointed.
My experience... Late flight Arrived at 230am Front desk attendant sleeping in back. Had to make noise to wake her. Could not find reservation. Had no clue how to solve. After 45 minutes of waiting while she called manager, I was given a room. Asked I could have a late check out. She had no clue how to do that. I called manager next morning and asked for a courtesy late check out of 30 mins. Answered, we normally don't do that. I responded with, I bet you normally don't lose reservations and make your guest wait for 45 minut... read more
OK. Convenient location For the cost the hotel was not very good. It smelled bad, the bed and pillows were not comfortable. Kitchenette without any utensils. You had to ask the desk for a coffee pot, the towels were old and looked like they had been used to dry someone's car. Overall, not terrible but I wouldn't go back nor recommend. Dallas is booming and it is pretty obvious these folks could care less if you come back or not.
Business response:
Thank you for the feedback about your stay at our hotel. The situation you described regarding the room conditions is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will make sure we are thoroughly inspecting our rooms and linens as well as clearly communicating our amenities during guest arrivals. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better expe... read more
Really gross Gross room. Dirty carpets, moldy/rusted bathroom fixtures, smells like an indoor pool, no hangers in the closets, no soap or shampoo, no cups plates or silverware in the kitchen. The "free breakfast" is cheap coffee and little wrapped muffins. The Extended Stay across the street is nicer.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you found your stay inadequate to your needs. In regards to housekeeping, we provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To ensure that a situation like yours doesn't happen again, my team is making sure to thoroughly explain our grab-and-go breakfast choices as well as our refresh service to those to desire it. Thank you very much for providing us w... read more
Good location Beds were so hard I was unable to strighten up the next day. Carpets were stained. Furniture was raggedy.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that our hotel conditions didn't meet your expectations. To uphold our company's high standards, this hotel is scheduled to be renovated this summer which will also include replacing mattresses. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
I got to the hotel late after work I checked in and went to my room when I got there it was obvious that the room had not been cleaned. The bed was changed and there were fresh towels. The counter in the kitchen was dirty there were cookie crumbs on the night stand there was used soap and hair on the bathroom counter the commode was very dirty. I was told that housekeeping was already gone and there were no more rooms available that night.
Frequently asked questions about Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
How is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. rated?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. has a 3.2 star rating with 886 reviews.
When is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. open?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. is open now. It will close tomorrow at 12:00 a.m.