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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will not stay there again Was not very clean, and they do not have kitchen supplies available to most rooms.
Business response:
Tanya, thank you for choosing to stay at our hotel. We are sorry for not meeting your expectations and regret the inconvenience caused. I have shared your feedback with my housekeeping team for review and action. We would like to mention that kitchenware for your suite is kept at the front desk as per our brand standard requirements, and we will be sure our front desk communicates this more clearly going forward. We hope you will consider us again in the future. Sincerely, General Manager
Was called the day before that because of everbooking, there were no rooms available for the reservation I had made a month before. Instead of asking if a smaller room would surfice, I had to ask for one. They said they one and it would be cheaper. I looked at my credit card after the trip and did not see any difference in the charge. It was through Hotels.com so I don't know if I can get a partial refund. Oh well. Better check up before you go. The room was still good. I just wish it had been two beds instead of one. Don't ... read more
Business response:
Raelene, thank you for choosing to stay at our hotel. We apologize for not delivering the experience you expected and regret for the reservation issue you encountered. Thanks again for pointing this out, as it will help us improve. We hope you will consider this as an isolated incident and come back for another stay. Sincerely, General Manager
Decent Hotel, For Cheap I would recommend this hotel for a cheap, short stay. It is not the Hilton by any means but it was clean, comfortable, and an upgrade from any hostel I have stayed in.
Business response:
We appreciate you staying at Extended Stay America - Denver - Cherry Creek. We are delighted to know you liked the cleanliness of our property and enjoyed being our guest. Thank you for recommending us and hope to see you again soon. Sincerely, General Manager
Walking distance to shop, dispensary next door. Only issue no smoking of any kind on property.
Business response:
Ceci, we appreciate your comments regarding our convenient location. However, we are sorry if there were any inconvenience during your stay. Thank you for your feedback and we hope to have you back again. Sincerely, General Manager
Business response:
George, thank you for choosing our hotel for your extended stay. We are pleased to know your overall stay was good, and we were able to meet to you expectations. All of us at Extended Stay America - Denver - Cherry Creek look forward to having you stay with us again. Sincerely, General Manager
Cheap in the whole meaning of the word ;-) There is NO breakfast as advertise. Just American coffe. There's construction going on near by from 6AM to 7PM..very noisy! The manager is super cool!
Business response:
Thank you for your stay. We are sorry to know we were not able to meet your expectations in regard to our complimentary breakfast. Your feedback will be taken a note of as we plan any changes to our selections. We also apologize for the noise issues you experienced. I hope we have the opportunity to provide you with a better stay. Sincerely, General Manager
Okay Room was questionable whether it was cleaned or not. Toilet was plugged and floor had sticky stuff on it. Not sure what it was. Told front desk about the toilet they fixed it. Didn't noticed floor till later and just cleaned it myself. Hotel is in a nice location. Complimentary coffee was alright. They did not restock muffins and Granola bars at all on my stay so only got a Muffin the first morning. People hanging around hotel are questionable. The photos of hotel lobby are not accurate. They are not the hotel lobby. ... read more
Business response:
Ashley, we appreciate you staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your room, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We are grateful for the feedback you provided and hope you will stay with us ag... read more
Room was well kept and clean. Staff was friendly. It was good. Area was busy but room was quiet and comfortable. Parking was on site and seemed safe.
Business response:
Kevin, we appreciate you taking the time to write a review about your stay at Extended Stay America - Denver - Cherry Creek. It's great to know you liked your room and the service provided by our associates. Thanks for being our guest, and we look forward to seeing you again soon. Have a great day! Sincerely, General Manager
Convenient location, clean but lacks some finishing details
Business response:
Santiago, thank you for staying with us and sharing your comments. It’s our pleasure knowing you loved our location and the cleanliness of our property. We value your observation and hope to be at your service in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 4.4 star rating with 1,762 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.