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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
An okay hotel for the money The room was very basic. We stayed 3 nights and it was never cleaned, which we knew would be the case at check in. We needed a crib or pack and play for our 1 year old, they don't have cribs available so I had to have on sent, good thing we were visiting family. We only used the room to sleep and were out all day during the day so it served its purpose for our stay. However, we will probabky not be staying here again.
Business response:
Erin, thank you for being our guest. We are pleased you had an overall nice stay. However, we are sorry if you were not pleased with our hotel’s policy in regard to the housekeeping service and regret if any inconvenience caused. I hope you and your family will give us a chance to impress you on a future visit. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Denver - Cherry Creek. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
Hot The air conditioning did not work so it was super hot. The could not move us because there was no availability. They did refund our entire cost and hotel staff did the best they could.
Business response:
Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our attentive service. That being said, we are sorry for the air conditioning issues you faced during your stay. We conduct preventive maintenance of the units on a rotating basis and, regrettably, we didn't get to this unit in time. We are sorry this spoiled an otherwise great stay. We hope we have the chance to make a better impression on a future visit. Sincerely, General Manager
Nah I like extended stay but I paid for this room and then when I got there they said they didn't have a room available. She never made eye contact with me. It was weird. Of course the funds were tied up for the next two weeks they said. So that's awesome. :/
Business response:
Casie, We apologize for the mishap with your reservation. At times we have guests stayover unexpectedly which causes an impact to our arriving guests. We are sorry for the inconvenience this may have caused and for the negative impression you have of our hotel. We hope you will see this as a rare incident and will give us another try when you are in the Cherry Creek area. Thank you for your feedback. General Manager
Business response:
Terry, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Denver - Cherry Creek. Sincerely, General Manager
Will not stay there again Was not very clean, and they do not have kitchen supplies available to most rooms.
Business response:
Tanya, thank you for choosing to stay at our hotel. We are sorry for not meeting your expectations and regret the inconvenience caused. I have shared your feedback with my housekeeping team for review and action. We would like to mention that kitchenware for your suite is kept at the front desk as per our brand standard requirements, and we will be sure our front desk communicates this more clearly going forward. We hope you will consider us again in the future. Sincerely, General Manager
Was called the day before that because of everbooking, there were no rooms available for the reservation I had made a month before. Instead of asking if a smaller room would surfice, I had to ask for one. They said they one and it would be cheaper. I looked at my credit card after the trip and did not see any difference in the charge. It was through Hotels.com so I don't know if I can get a partial refund. Oh well. Better check up before you go. The room was still good. I just wish it had been two beds instead of one. Don't ... read more
Business response:
Raelene, thank you for choosing to stay at our hotel. We apologize for not delivering the experience you expected and regret for the reservation issue you encountered. Thanks again for pointing this out, as it will help us improve. We hope you will consider this as an isolated incident and come back for another stay. Sincerely, General Manager
Decent Hotel, For Cheap I would recommend this hotel for a cheap, short stay. It is not the Hilton by any means but it was clean, comfortable, and an upgrade from any hostel I have stayed in.
Business response:
We appreciate you staying at Extended Stay America - Denver - Cherry Creek. We are delighted to know you liked the cleanliness of our property and enjoyed being our guest. Thank you for recommending us and hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 3.4 star rating with 2,829 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.