Extended Stay America Select Suites - Denver - Tech Center - Central

Business response:

Nick, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel and for providing your review. It feels good to know you liked our location and had an overall pleasant stay. However, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management 

Business response:

Leah, thanks for the feedback. We apologize for the inconvenience caused to you at the time of check-in. Your feedback is shared with the concerned team in an effort to improve our game and deliver excellent service going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback. We apologize that your room was not ready upon your arrival and for the delay you experienced. All rooms should be ready by our posted check-in time. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We appreciate your constructive feedback and hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Business response:

Crystal, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept hotel and found our location to be ideal for your needs. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Terrence, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also with our front desk team to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you back soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management