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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs updating but clean First time at an extended stay but this one needs updating. The staff are wonderful and I appreciated their cheerful assistance. The shower curtain is too short and doesn’t go into the tub so water goes everywhere when you shower. This would be ok if you were given enough towels. The drain plunger on the sink and towel rack above the toilet are broken and need repair. All of the towels and sheets, pillows and other linens need replacement replacing. We probably could have asked for another pillow - n... read more
Business response:
Dear Celeste, Thank you for sharing your experience with us. We appreciate your kind words about our staff and are glad to hear you found the room clean and the bed comfortable. We apologize for the maintenance issues you encountered and any inconvenience they caused. Your feedback is valuable, and we are committed to addressing these concerns. We hope you will give us another chance to provide a more enjoyable stay in the future.Sincerely,Hotel Management
Good value apart from the fact that the ‘kitchen’ was not equipped with cookware and plates and cutlery - we were expected to purchase these which was a bit of a shock.
Very nice as always
Business response:
Dear Brandon, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit this area.Sincerely,Hotel Management
Very nice
The property is convenient to our relatives and since they are relocating, we most likely will not use this property again.
Business response:
Dear Kate, Thank you for being our guest and sharing feedback about your visit. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for choosing our hotel, and we hope you will mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 3.1 star rating with 950 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.