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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Welcome to Extended Stay America Select Suites – Detroit - Ann Arbor - University South. Our long-term hotel in Detroit is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Detroit offers a wide range of amenities inc... read more
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing service The staff was so nice with us. Would recommend to everyone.
Business response:
Dear Samuel, Our entire team at Extended Stay America would like to thank you for the generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back the next time you travel to our city. Sincerely,Hotel Management
roomy rooms
Business response:
Dear James, Thank you for reviewing your stay. We are happy your overall experience was pleasant, especially due to the spacious rooms. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
This hotel had no shampoo, etc or a hair dryer. They said that they are changing over to a month+ stay only but they also said that they no longer provide paper plates, etc. Paper thin walls and a very noisy clientele.
Business response:
Dear Debra, Thank you for sharing your experience with us. We want every guest to have a memorable stay and leave satisfied with their entire visit. We will address the areas mentioned, and we hope you will accept our apologies for not meeting your expectations. Thank you for caring about improving our guest services, and we hope to be your hotel of choice the next time your travels bring you our way.Sincerely,Hotel Management
could have been cleaner. nice and quiet
Business response:
Dear Alex, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience. Our hotel is committed to ensuring cleanliness to all guests, and we will share your feedback with the appropriate team. Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Manag... read more
No frills hotel. Clean room. Kind of a musty smell
It doesn't seem like they clean the bathroomthere was a ton of mold/mildew around the nozzles. I have photos...
Business response:
Dear Jacob, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback.Sincerely,Hotel Management
No daily housekeeping I was not aware that daily housekeeping is not available for stays less than 14 days. I had an uncomfortable conversation with the front desk when I asked about it - I was informed that "this is not the Ritz or the Four Seasons."
Business response:
Dear David, Thank you for sharing your experience with us. We want every guest to have a memorable stay and leave satisfied with their entire visit. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, we will ensure our front desk staff communicates our services and amenities during arrival and provides each guest with the professional customer service th... read more
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 4.2 star rating with 547 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.