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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Turn the heat on in the lobby and teach the receptionist how to be more welcoming.
Business response:
Benjamin, thank you for taking the time to share your feedback. We are pleased you chose to stay with us. However, we are sorry for the inconvenience you experienced while here. We have shared your comment with our front desk team to be more diligent going forward. It was a pleasure having you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
The room was fine beds were ok comfort wise however under the beds were dirty...there was trash and a cup underneath
Business response:
Monica, thank you for your review. We are happy to know you liked our comfortable bed. However, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you , we appreciate the feed back.
Amazing customer service during a very busy weekend.
Business response:
Thank you we try even on hard chaotic weekends
Excellent Service We appreciate the friendly and helpful front desk service during our stay the Oct 22nd weekend.
Business response:
Thank you for the positive feedback, glad you enjoyed your stay.
Its convenient to Ann Arbor. Staff is helpful and nice. Property is a bit worn down.
Business response:
Thank you for the feedback, we are glad you had a pleasant stay.
It was. Ok
Business response:
Malita, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 3.1 star rating with 939 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.