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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best front desk staff ever!!!
Business response:
Dear Na, Thank you for choosing Extended Stay America and for reviewing your experience at our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad our front desk team could make that happen for you. We will share your compliments with the team to let them know their efforts are appreciated. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
room was ok
The friendliest staff. They really went out of their way to make us feel welcomed.
Business response:
Dear Michelle, thank you for choosing Extended Stay America for your recent accommodations. We're glad you find our staff to be friendly and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon! Sincerely,Hotel Management
Friendly staff and a clean, well taken care of room. Excellent facility for the price.
the service was great but the hotel it's self could use some updating, it was clean yet old. the coffee pot we got for in our room was terrible, took forever to brew and it also flowed over.
Business response:
Dear Rebecca, thank you for sharing your experience. We are grateful for your acknowledgment of your excellent service. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management
Clean room. Very basic facilities. No maid service on the weekends I guess. My room was not services despite the very high price (over $300/ night it was parents weekend)
Business response:
Dear Guest, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. We are glad you enjoyed most of your experience, and we apologize for any inconvenience. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We will coach our front desk staff to ensure we communicate our services and amenities during guest arrivals. We appreciate you being... read more
Hotel is clean. Staff is friendly however rooms are very dated
Business response:
David, thank you for taking the time to share your observations with us. We are glad you liked our courteous associates. Additionally, we have shared your feedback regarding our accommodations with the appropriate individuals for any future upgrades. In the meantime, we will continue to deliver outstanding hospitality to all our guests. We hope to welcome you again whenever your travels bring you this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 3.1 star rating with 950 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.