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Extended Stay America Select Suites - Detroit - Farmington Hills
- Hotels
- Farmington Hills, MI
About this business
Extended Stay America Hotel Detroit - Farmington Hills is located at 27775 Stansbury Blvd, Farmington, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
27775 Stansbury St., Farmington Hills, MI, 48334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady that greeted us and check us in, Wanda, was fabulous. Super friendly! The room we were given was fine except that when we pulled the covers, there was hair all over the bed. I went to the front desk and we were given another room that was clean and comfortable.
Business response:
Thank you for sharing your experience with us. I'm disappointed about the issues with the beds, but I'm glad our staff was able to accommodate you accurately and promptly. The level of customer service you received is satisfying. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Very convenient. I needed a place in this location. It worked well.
Business response:
We appreciate you taking the time to share your experience. I am pleased you found our location convenient and suitable for your needs. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
OK hotel but there are better ones for same money Waited a while to get checked in. Woman saw us but continued to do laundry, then took a lengthly phone call and waited some more. Finally checked in and went to room, room key wouldn't work. The room was clean but the whole hotel has an odor. There is not one pot, pan, spoon, ... in the drawers, not even complimentary coffee in the room or lobby upon check in. Not a single ice maker on property. 2 trays to make ice in the room fridge but aren't helpful if you are just arrivi... read more
Business response:
The feedback provided in your review is much appreciated. I'm disappointed you experienced a lack of customer service from our staff and that you were not able to enjoy your staff because of odor and missing amenities. Because of this, I will be coaching our staff on making sure guess are well accommodated and that our cookware amenities are explained properly during check in. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Clean hotel. Good value for the dollars. Clean rooms and good location.
Business response:
We appreciate you sharing your experience with us. It is great to see you valued our convenient location and the condition of your room favorably for the affordable price you paid. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great Wonderful. Room and Staff were great
Business response:
Thank you for taking the time to write a review. I'm thrilled to read you favored your accommodations and the work of our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Vacation I arrived Friday evening and Patrick was very professional, kind and i felt safe. Enjoyed my safe
Business response:
Thank you for taking the time to write a review and for choosing to stay with us on your vacation. I am pleased to read that you were provided with excellent customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Good hotel The room was full equipped and the air condition did a great job even it was 90 f degrees outside, no complains from our side
Business response:
Ali - Thank you for your review. We are so glad that you enjoyed your cool, comfortable room. We hope to see you again soon.
The hotel was not bad. The bed was hard as a rock and the breakfast they offer was a joke.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our beds and grab-and-go breakfast was not to your standards . We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Farmington Hills
How is Extended Stay America Select Suites - Detroit - Farmington Hills rated?
Extended Stay America Select Suites - Detroit - Farmington Hills has a 4.2 star rating with 843 reviews.
When is Extended Stay America Select Suites - Detroit - Farmington Hills open?
Extended Stay America Select Suites - Detroit - Farmington Hills is open now. It will close tomorrow at 12:00 a.m.