Extended Stay America Select Suites - Detroit - Novi - Haggerty Road

Dan 

on Expedia

9 years ago

Would not rebook The hotel is older and it shows. My room was musty smelling and both the heater and refrigerator were very noisy. The biggest issue however was on my second morning when there was NO HOT WATER! It was barely lukewarm and completely unacceptable in my opinion. Finally, the breakfast consists of granola bars and bland muffins. 

Shane 

on Expedia

9 years ago

2 nights 2 cockroaches. While staying here I had 2 rooms. The first room was all hardwood flooring. While cooking breakfast the morning after our first night I had found a cockroach on the counter. Brought this up with management and was refunded my night and was given a different room on a higher floor. The following morning after our second night I found another cockroach while cooking. I was refunded my whole stay but I am not happy with the time I had spent there. Besides the bugs. The hotel only offers 24 tv channels wi... read more

Kristin 

on Expedia

9 years ago

cheaper finishes with buzzing florescent lighting. average cleanliness. bed was very uncomfortable. reminded me of a Day's Inn in the 80's. 

Sharim 

on Expedia

9 years ago

Dirty hotel & they let people smoke outside door. Came here for a wedding and the day before the wedding we got locked out at midnight (we needed to sleep and prep things for the day before) but the staff was very slow and would not let us in the room until we tried to fix the mistake for an hour. This was the second lock out no less; the first one happened because they said we forgot to pay a tax on the room. The tax was also a mistake because they made an error on our booking and had us checked out 2 days prior to our actu... read more

Hideo 

on Expedia

10 years ago

最悪 チェックイン時、予約が取れていないと言われ、2時間以上もめて、最終的にチェックインできたが、24時！疲れていて、こんなことで異国の地でもめたくないので、今後、hotels.com、エクステンデッドステイの利用はやめようと思います 

Anonymous 

on Expedia

10 years ago

Noize from fridge was loud. Staff was chatting on personal things with a guest when I arrived and made me wait before checking in. 

Anonymous 

on Expedia

10 years ago

Never again I thought an Extended Stay would provide things in the room over and above a regular hotel room. No hair dryer, no glasses or cup or coffee maker. I suppose you can "order" these items but it was very disappointing. Microwave was old, bed spread was old, the outdoor security was falling off the wall, the doors in the hall slammed loudly. 

Anonymous 

on Expedia

10 years ago

My room was NOT a good internet connection. Cheap, but I do not recommend.