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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed my rest in the bed.
Business response:
Dear Alisa, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. Our top priority is to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Extended Stay America. We appreciate your feedback and hope you will return soon for another relaxing stay.Sincerely,Hotel Management
Having nothing but good opinions of this specific location.
A bit dirty, a lot of hairs from previous guests around the room. Only one cart for all the occupants in hotel, just takes one guest to hoard it in their room and everyone has to lug everything themselves.
Business response:
Dear Brandon, Thank you very much for staying at our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are very disappointed to hear this was not your experience. Please accept our sincere apologies. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. We also regret the limited option of the cart. We hope this unfortunate situation will not prevent you from staying with... read more
Me encanta este hotel . Solo hay un detalle . Hoy tuve un percance con expidia. Nunca me había pasado y de corazón espero q no vuelva a suceder o tendré q cambiar de aplicación. Lo q sucedió fue q hice la reservación del hotel el día antes y al otro día cuando llegue al hotel no aparecía en el sistema y estuve por oras esperando q se solucionara. Y me tuvieron q cancelar mi reservación y tuve q hacer una en hotel la cual me salió más costosa . Espero se veras q no vuelva a suceder . Gracias
Business response:
Dear Yamilka, We appreciate your generous rating of Extended Stay America and respect your feelings for our brand. However, we are sorry for your experience with us this time. Please allow us to check and correct this concern. We look forward to seeing you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,790 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.