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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating
Business response:
Thank You for taking the time out to fill out the survey and the rating
Decent The room was good enough for what we needed. However, the "kitchenette" had nothing; not even cups. So plan ahead for that! Also, it was so hot in the room, we turned on the a/c to 65 degrees (its january in Michigan) and it seemed to be kicking out warm air. We ended up cracking the window to let some of the 19 degree air in to cool down the room.
Business response:
Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay. However, we are sorry for the inconvenience you had while here. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
There was an odor of stale smoke in the hallways and weird smelling carpet in the room
Business response:
Thank you for taking the time to share your feedback. Please accept our apologies for the odor issues you experienced during your stay with us. We appreciate your patience and have shared your concern with our housekeeping team to make sure no future guest experiences the same. Please consider us again so that we can make your next visit a flawless one. Sincerely, Hotel Management
Todo
Business response:
Thank You for taking the time out to fill out the survey and the rating
All hotel staff should learn from this gentleman Clean room, comfortable bed nice effortless check in These are the things that can make travel heavenly or hell Thank You Staff
Business response:
Jose, thank you for choosing Extended Stay America for your recent stay. We are glad you had a seamless check-in experience and were pleased with our clean accommodations. We are also happy that you enjoyed our comfortable beds and the service provided by our courteous associates. Thank you once more for your review, and we look forward to your next visit. Sincerely, Hotel Management
Thanks excellent stay!
Business response:
Thank You for taking the time out to fill out the survey and the rating
The staff was nice, friendly and courteous. Room was fresh and clean. I found the price was right The only suggestion I would give, buy new furnishings. The ones in my room were pretty worn out and the formica was missing on the edge of the kitchen counter.
Business response:
Paul, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We also appreciate your constructive feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,186 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.