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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ESA is no frills but it’s clean and it’s quiet and the staff is friendly.
Business response:
Thank You for taking the time out to fill out the survey and the rating
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I didn't like the breakfast choices. There's spider webs in the window and on the curtain. The remote control for the TV needed batteries. No guide for the TV.
Business response:
Helen, thank you for staying with us and providing your candid feedback. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. Also, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We would appreciate another opportunity to provide you with a bett... read more
Fair Was fine. Nothing special but also not bad at all. Parts of the room almost seemed like they were in the process of fixing something. There was what looked like a hole in the drywall that was half way fixed. It was filled and everything but still looked dented and was white instead of the color of the wall. There were some wires coming out of the wall as well where some kind of outlet or something might have been. Other than that, I have no complaints with my stay.
Business response:
Thank you for your feed back.
Really good stay. Staff was polite. And helpful
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Reasonable for what it is - clean, affordable. Needs refurbishing
Business response:
Thank you for your feedback
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,186 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.