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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It appears to be a very old property with a creaky elevator. there was no place to sit down when eating the very meager breakfast. there was no daily room service and after 3vdays we ran out of towels.
Business response:
Thank you for the feedback. We are sorry for the disappointment you had with the overall condition of our property. Be assured we will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Please note, we provide housekeeping services to guests who stay eight or more nights, and these services are always available upon request for an additional fee. We also offer a complimentary towel exchange service at the front desk. In response to your feedback, we will... read more
Business response:
Thank You for staying with us. We enjoyed having you.
Very dated. Tv to low to watch from the bed. Didn’t know it was pet friendly and could hear dogs barking
Business response:
Thank you for staying with us. Although you had an overall comfortable stay, we are sorry for the noise issue you experienced due to the barking of dogs. We also regret we did not live up to your expectations, so please accept our apologies for the problems you encountered. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Everything about the property was just as expected. I travel for work and always stay at extended stays when available. The room was very clean, bed was comfortable, everything worked properly and the staff was amazing
Business response:
Thank you for staying with us and taking the time to write a review. We are glad you enjoyed our spotless, comfortable accommodations, and excellent service. Thank you again for your loyalty to our hotel and to the Extended Stay America brand. We appreciate your business and look forward to your next visit! Sincerely, Hotel Management
The room was clean. There was a problem with the door being broken and off its frame. The refrigerator worked well. The bed was comfy. I could hear the hall door slam a lot - made it hard to sleep.
Business response:
Thank you for staying with us. I'm sorry to hear you had problems with your door. I hope that we were able to provide you with a better room. We look forward to you staying with us again.
Stuff is very familiar with my pet I waouod say thank you But breakfast is not so many
Business response:
Thank you for staying with us. We look forward to you and your pet staying with us again.
The room was big but couldn’t check in with cash and new debit card was in the mail, wouldn’t let me check in or take card over the phone.
Business response:
Thank you for the review. Although your stay with us was comfortable, we are sorry our payment policy inconvenienced you. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. We hope you will consider and give us the opportunity to serve you better in the future. Sincerely, Hotel Management.
it was ok I was too tire to complaint room was ok no cleaning service it was not expected
Business response:
Thanks for the feedback. We are glad to read you liked your room and had a comfortable stay. Being an Extended stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home like stay. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,138 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.