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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the deal that I received. The hotel was very nice especially for the price.
Business response:
We appreciate you for your 5-star review of Extended Stay America. It is a delight to know you enjoyed your stay with us and that you felt you got a great deal by choosing to stay with us. Your comment is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Extended Stay not for us This was our first stay at an Extended Stay hotel and will probably be our last. It was not the hotel experience that we are accustomed to and we knew this before hand but though we would give it a try due to the good price. Ok for those looking to stay for an extended time but not just a day or two.
Business response:
Debra, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
I like that even though you are on vacation it is like you have your own mini apartment.
Business response:
Jillian, thank you for making Extended Stay America your home away from home. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the kitchenette. We appreciate your business and hope to welcome you back soon for another enjoyable stay Sincerely, Hotel Management
Extended-stay provides me with all the features that I need in a hotel stay. The staff was courteous and quick and checking me in as well as out. I enjoyed the grab and go breakfast that they provide at the lobby. The location was convenient to the convention that I was attending over the weekend. One issue that I had was when I parked at night I noticed a squatter setting up camp next to the parking lot. Being as late as it was it did make me feel uncomfortable that a person that I did not know was nearby observing people g... read more
Business response:
We appreciate you choosing Extended Stay America while here to attend a convention. It is a delight to know you enjoyed the convenience of our location and that you could start your day with our delicious breakfast offerings. However, we regret the inconvenience caused. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Room was very cheap looking, first room had hair on the walls, as well as broken things in the room.
Business response:
Thank for the feedback. We are glad to read you had an overall pleasant visit. However, we apologize and are disappointed to read for cleanliness issue in your initial room. We have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,138 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.