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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Simple but Excellent place to stay Overall, the hotel is pretty simple, but the rooms are amazing. Huge bed, full kitchenette, bath/shower combo, and a nice desk that serves as a place to work on things.
Nice looking location didnt like the smell of smoke in entrance
Business response:
Thank you for your review. We are glad you liked our wonderful location. However, we are sorry for the issues you encountered due to smoke. We value your comments and hope to see you again soon. Sincerely, Hotel Management
TV did not work. probably the remote needed batteries. It was late so I did not reoprt it.
Business response:
Thank you for choosing Extended Stay America. Although from your rating it seems that overall you enjoyed your stay at our hotel. However, we regret the issues you faced in your room. We will share your concerns with the appropriate individuals to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Ok if you’re desperate Staff was VERY friendly. The hotel it self is very run down. The photos in the description are definitely NOT of this hotel. For 1, the lobby is 1/3 that size and not as nice. This hotel have only 1 entrance. The other doors are “broken” but that’s ok, because there’s only 1 parking area. We were on the third floor and it smelled pretty terrible in the hallway. When I got into my room it smelled like...old urine? The room was very dusty and dirty. My allergies were so terrible that I hardly got any sle... read more
Business response:
Christine, thank you for your review. We are sorry for not meeting your expectations and regret the inconvenience it caused. We also apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We are working with the housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen in the future. On a positive note, we are happy you liked the service of our staff. We value your feedback and hope you will reconsider giving us a... read more
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,790 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.