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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was a granola bar and poor tasting coffee
Business response:
Stephen, thank you for your review and for choosing to stay at our hotel. We are sorry you were disappointed with our breakfast offerings and that it did not live up to your expectations. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you again for your feedback, and we hope you will consider to revisit us. Sincerely, Hotel Management
Nice stay for the price. I like the bathroom updates.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
Very nicely layed out room with kitchen and table with 2 chairs.
Business response:
Thank you for sharing your kind comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your suite and had a great stay. We take pride in providing friendly service and homelike comforts for an enjoyable stay. We look forward to welcoming you back for another stay! Sincerely, Hotel Management
Business response:
Thank you for your response.
Eric at the front desk was very friendly and nice. It was nice getting a call once we had checked in to make sure everything was ok.
Business response:
I'm so glad that you enjoyed your stay. And will pass on your comments to Eric. We love our job and are happy to be your home away from home.
Easy access Little noisy first night - doors slamming on floor above. Corrected self. Continental breakfast was lacking - only saw 2 choices of muffins first morning along with cold cereal & granola bars. Second morning-1 choice if muffins & zero choices of anything but cereal third morning.
Business response:
Thank you for your review. Although you had an overall great stay. We are sorry for the noise issues you encountered. We are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We appreciate your business and hope to see you again soon for a much better experience. Sincerely, Hotel Management
Long Term Stay and Was Delighted Manager is so kind and accommodating, and the entire staff is as well. Absolutely impressed!
Business response:
Meghan, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Reasonable accommodation for a reasonable rate
Business response:
John, thank you so much for choosing Extended Stay America for your stay. It is nice to read that we met all of your expectations and you were especially happy with the great value we offer. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,138 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.