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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hair dryer was at desk, not in room where it should be. No as advance notice that there would be no hair dryer in room. Breakfast was only a snack. Not really a breakfast, by any measure.
Business response:
Thank you for staying with us. We are sorry you were disappointed with our breakfast and that it did not live up to your expectations. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. We also apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These ... read more
Room was clean and quite.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our comfortable accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean room and quiet...............................
Business response:
Gary, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with the cleanliness of our accommodations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It was nice Check in was super fast. Room was actually pretty clean. Carpet was a little musty but not unbearable. I think you get what you pay for. Breakfast was granola bars, muffins, coffee, tea, pretty basic not bad
Business response:
Victoria, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,838 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.