This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price was affordable just to relax an sleep well
Business response:
Dear Houston,Thank you for your feedback! It’s great that Extended Stay America provided a comfortable and budget-friendly stay. Relaxation and a good night’s rest are important, and we appreciate you choosing to stay with us. We look forward to your next visit!Sincerely,Hotel Management
The first room was dirty and towels used. The next room smelled like smoke and the room needs some new items since it run down. I would say really run down. Was not expecting this at all.
Business response:
Dear Danielle,We sincerely apologize for the condition of your accommodations and understand how disappointing this must have been. A clean and comfortable environment is essential, and it’s concerning to hear that your experience did not reflect our standards. Your feedback is invaluable, and we will ensure it is shared with the appropriate teams for improvement. We appreciate your patience and regret any inconvenience caused. Should you choose to stay with us again, we would love the opportunity to provide you with a much ... read more
Check in was a breeze
The room was clean. We enjoyed having the kitchenette. The bed was very comfortable. For the most part it was quiet. Only heard loud footsteps above us for small periods of time. There was always someone at the desk for checkins and checkouts. Only issue was the Expedia site said there would be breakfast and coffee available in the lobby and there was not.
Business response:
Dear Laura,Thank you for your kind words and for choosing Extended Stay America! We're delighted that you enjoyed the clean room, comfortable bed, and kitchenette. We appreciate your feedback regarding breakfast and regret any confusion. Guest satisfaction is our priority, and we’ll review this to improve clarity. We hope to welcome you back for another great stay!Sincerely,Hotel Management
No chair to sit and eat in the room , also no chair for the desk to work on computer. Windows had cobwebs like the room wasn’t used for a while Dirty counters as well
Business response:
Dear Christopher,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns regarding the room’s cleanliness and lack of seating are important to us, and we will address them with our team to ensure improvements. Guest comfort is our priority, and we appreciate your input in helping us enhance our services. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,236 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.