Extended Stay America Select Suites - Durham - University

Business response:

Theresa, thanks for being a guest at Extended Stay America. We are pleased to know you had a relaxing stay and were impressed with the courteous service provided by our staff. On behalf of our team we appreciate you for highlighting their efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to your future stay. Sincerely, Hotel Management 

Business response:

Travis, thank you for choosing to stay at Extended Stay America and sharing your wonderful comments with fellow travelers online. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management 

Business response:

Jean, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and had a wonderful time here. Your compliments will be shared. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management 

Business response:

Charles we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Alicia, thank you for being our guest and for providing your feedback. We are happy you had an overall comfortable stay and that you liked the value we offer. We have shared your comments with our housekeeping staff so that they can be more diligent in their work. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your kind review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager