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Extended Stay America Select Suites - Durham - University
- Hotels
- Durham, NC
About this business
Extended Stay America Hotel Durham - University is located at 3105 Tower Blvd, Durham, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
3105 Tower Blvd., Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Elijah, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Could be better. Covered the basics only. Positives--bed was OK, shower decent though quirky, internet pretty good, coffee in lobby was surprisingly good, though only there until 9 AM. Negatives--elevator & general area was dirty, chairs in room were wobbly, no hangers in closet, no ice cube trays, room needed vacuuming, no convenience items left in room--we didn't ask for what was available due to short stay. But the price was cheap; OK given that fact.
Business response:
Richard. thank you for reviewing your experience. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. Your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
For the price it was acceptable. Some of the adjacent residents were less than desirable for a family stay. But i didnt have over expectations so it was acceptable. For a person traveling through and needing a cheap place to lay your head it was ok.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. Although you liked our affordable rates, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Nice hotel close to hospital, easy to locare. Contacted motel on short notice. Staff very accomadating, enjoyed the overnight stay!
Business response:
Harry, thank you for choosing Extended Stay America for your overnight stay. Your positive comments about our convenient location and courteous service are greatly appreciated. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Eh The non-smoking room smelled like smoke. The blankets and pillows smelled like smoke. The toilet was barely functional.
Business response:
We apologize for the maintenance and smoke odor you encountered in your room. We have shared your feedback with the concerned teams to take corrective actions. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Brian, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Durham - University
How is Extended Stay America Select Suites - Durham - University rated?
Extended Stay America Select Suites - Durham - University has a 4.1 star rating with 770 reviews.
When is Extended Stay America Select Suites - Durham - University open?
Extended Stay America Select Suites - Durham - University is open now. It will close tomorrow at 12:00 a.m.